Associate Solutions Engineer, Cloudflare
New Grad
Web performance and security platform
Be an early applicant
Web performance and security platform
1001+ employees
Be an early applicant
1001+ employees
Company mission
Cloudflare's mission is to help build a better Internet that is bold and ambitious.
Role
Who you are
- Bachelor or Masters Graduates of technical and engineering degrees including but not limited to, Computer, Software, Electronics, Communications, Telecommunications, Information Technology Mathematics Engineering and Science degrees, or relevant subjects
- Good understanding of how the Internet works. Development and application development knowledge is a major plus
- Have intellectual curiosity and strong desire and determination to learn
- Good communication skills. Ability to present in front of an audience
- Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash, Lua, Go) and a desire to expand those skills
- Expertise in internet technologies: OSI Model layers 1-7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL / TLS
- Graduating in Fall 2024, or Spring of 2025 candidates only
Desirable
- Cloud Technologies Certification , Emphasis on Cybersecurity is a plus
What the job involves
- Our Solutions Engineers come from a wide range of backgrounds: Engineering, Software development, Science, Product management, Business, Finance, Customer support & project delivery
- We're serious about building a diverse team
- When hiring we look for a diverse of background and experience combined with genuine curiosity for our technology
- Solutions Engineers are the technical customer advocates within Cloudflare
- To aid our customers, we work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support
- Our goal of customer success drives us through the entire organization to seek out and create scalable solutions for our customer’s needs
- This role will be a part of the sales team, and customer facing at all times
- You will join Cloudflare’s Solutions Engineering Team as an Associate Solutions Engineer (ASE), starting July 7th in Austin, Texas
- As part of this ASE program, you will gain in-depth technical and functional skills training where you will learn about Cloudflare’s solutions, products and underlying technologies, shadowing other technology professionals
- Throughout the program you will complete a series of learning assessments in order to receive guidance and feedback from your manager and colleagues
- After successful completion of the program you are expected to transition to one of the Solutions Engineering teams in the region, based on business requirements
- Act as a trusted advisor to customers, translate business requirements into technical solutions
- Work closely with Account Executives or Customer Success Managers to cover a territory or range of customers
- Conduct technical discussions with our customers
- Design solutions, run demos and webinars
- Implement proof of concepts or onboard new products to demonstrate value and meet defined success criteria
- Work with channel partners to position Cloudflare as their preferred vendor
Application process
- This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license
Our take
Cloudflare is a multi-service global network that provides web security and infrastructure, DDoS mitigation services, and a content delivery network. Founded in 2009, Cloudflare has risen to become an industry giant, with around 25 million global internet properties on its network.
Cloudflare has been responsible for a number of admirable initiatives, offering free web protection to human rights groups, journalists, artists, and US election websites. This goes some way to counteracting the flak Cloudflare has received in some circles for the controversial groups and users who use its services. This chequered history, however, has not affected its over 80% market share in the content delivery network field.
This is perhaps in part because it has proven sharp at staying abreast of the rapidly morphing tech and digital space and customer demands. For example, Cloudflare is shifting to 100% renewable energy usage to create a zero-emissions internet, and in 2020 released a feature that would help users navigate data privacy regulations by selecting where their data is stored.
The cloud infrastructure market reached $53 billion in 2022. While the Big 3 (Amazon, Microsoft, and Google) own 65% of the market, that still leaves billions of dollars left for companies such as Cloudflare. Its ambitious and successful work is likely to continue being a crucial feature of the web, but in 2023, placed it in the crosshairs of hackers looking to exploit its infrastructure. The beginning of 2024 saw Cloudflare vow to bolster its security and patch vulnerabilities.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Company benefits
- Minimum 8 weeks of paid parental leave
- Equal opportunity employer
- Unlimited paid time off policy
- Work from home opportunities
- Medical, Dental & Vision Insurance
- Life Insurance, Disability Insurance
- 401(k) plans
- Family planning and fertility program
- Gym discounts
- Commuter Benefits Program
Company values
- Principled - We create our products and features with a global mindset and democratize important and innovative technologies that drive adoption of the latest standards
- Curious - Our team is made up of pioneering innovators that approach new challenges with interest and a desire to learn
- Transparent - We hold ourselves accountable when we make mistakes—and we do everything we can to learn from them
Company HQ
China Basin, San Francisco, CA
Articles
Leadership
Lee Holloway
(Lead Engineer)Lee started their career as an Engineer at Homewarehouse for a year before working at Unspam Technologies for 4 years. They co-created Project Honey Pot in 2004 and Cloudflare in March 2009, serving as Lead Engineer of both to present.
Michelle Zatlyn
(President & COO)Having worked for Investor Economics and I Love Rewards for a combined 4 years, Michelle worked at Toshiba for 3 years as a Product Manager. She then co-founded Cloudflare in 2009 as COO, and has served as President since 2020. She is also a Board Member at Atlassian.
Matthew Prince
(CEO)Matthew studied for an MBA at Harvard Business School before co-founding Unspam Technologies in December 2001, and Cloudflare as CEO in March 2009.
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