Senior Product Analytics Manager, Zocdoc
$159-225k
2 days a week in office
API connecting patients to doctors
Open for applications
API connecting patients to doctors
1001+ employees
Open for applications
$159-225k
2 days a week in office
1001+ employees
Company mission
To give power to the patient by delivering the accessible, seamless, and simple experience patients expect and deserve.
Role
Who you are
- A strategic analytics leader who thrives on solving complex business challenges through data and experimentation
- Passionate about building and developing high-performing, statistically fluent teams
- Experienced driving end-to-end recruiting processes and developing both junior and senior talent
- Adept at influencing senior stakeholders with compelling, data-driven narratives
- Excited to elevate experimentation, causal inference, and modeling as core tools for product learning and decision-making
- Skilled at designing scalable analytical processes that improve efficiency, quality, and impact
- Comfortable balancing analytical rigor with pragmatic decision-making in a fast-paced product environment
- 4+ years of experience leading and developing high-performing analytics teams, including individual contributors and/or managers
- 8+ years in analytics, data science, or a related field with a proven record of influencing product strategy through data
- Strong expertise in SQL and advanced data visualization (e.g., Looker, Tableau)
- Deep understanding of experimental design, statistical testing, and causal inference methods — from A/B tests to diff-in-diff and synthetic controls
- Experience applying interpretable models (e.g., linear/logistic regression, clustering) to explore hypotheses and guide decisions
- Ability to translate complex statistical findings into clear, actionable insights for senior and non-technical audiences
- Familiarity with modern data tools and workflows (e.g., dbt, Python, Jupyter, Airflow)
- Strong communication and storytelling skills — able to turn analysis into conviction and influence at all levels
- Strategic thinking with hands-on problem-solving to turn vision into measurable impact
What the job involves
- As a Product Analytics Senior Manager at Zocdoc, you’ll lead a high-performing team that drives clarity, rigor, and insight across our Provider product
- Partnering closely with Product, Engineering, and cross-functional leaders, you’ll shape how we measure and optimize provider adoption, onboarding, and engagement - ultimately defining what great looks like for provider success on Zocdoc
- The team you lead will combine experimentation, causal analysis, and predictive modeling to influence product strategy and quantify impact
- Beyond analysis, you’ll elevate our analytical capabilities by championing automation, scalable self-service, and clear standards for excellence
- This role offers the opportunity to develop exceptional talent, shape long-term strategy, and play a central role in ensuring new provider-facing products deliver meaningful value to healthcare providers and to Zocdoc’s growth
- Leading and developing a team of analysts to deliver high-impact insights through experimentation, causal inference, and other observational methods, and strategic analyses
- Supporting your team to build interpretable predictive models that inform prioritization, targeting, and growth strategies
- Partnering with cross-functional teams to quantify drivers of key outcomes and translate findings into product opportunities
- Providing analytical leadership, ensuring insights influence both product roadmaps and long-term strategy
- Collaborating with our Analytics Engineering team to automate dashboards and core reporting, enabling your team to drive faster insights
- Mentoring and coaching direct reports on technical, stakeholder, and career skills; providing feedback that accelerates growth
- Driving alignment across Product, Engineering, and Commercial teams on objectives, key metrics, and analytical standards
Our take
The healthcare system often runs on inefficiencies; patients call outdated directories, wait weeks for a visit to a professional and are often hit with surprise bills. Zocdoc was founded to streamline the healthcare experience by putting the patient first.
The platform allows millions of users each month to view open appointment times with doctors, book instantly online, read verified reviews, and keep up-to-date with checkups. The platform works for both in-person and virtual care – the latter of which has seen a substantial increase in demand. Zocdoc is one of the few companies tackling these problems in healthcare.
The company has solidified its position in the SaaS space, in part by forming partnerships with companies such as WellHive, a leader in digital care, to drive healthcare support for veterans. Going forward, Zocdoc will continue to invest in its platform to optimize its services for its users.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2021
$150m
GROWTH EQUITY VC
Aug 2015
$130m
SERIES D
Total funding: $374m
Company benefits
- 100% paid employee health benefit options
- Vacation and parental leave packages
- Lunch and snacks on us (in-office)
- Cell phone reimbursement
- Corporate wellness programs with Headspace and Peloton
- Employer funded 401(k) match
Company HQ
SoHo, New York, NY
Leadership
Oliver Kharra
(CEO & Co-Founder)Oliver trained as a doctor in Germany before moving into consulting where he worked for McKinsey. During his seven-year tenure at McKinsey & Co., Oliver developed and implemented new patient utilization models for the national health services of a number of governments and major hospital chains
Nick (Nikhil) Ganju
(Co-Founder)Nick has extensive experience in product development, database management and site architecture. He was responsible for building the earliest iterations of ZocDoc and directly overseeing its development for many of its first years
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