Platform Engineer, Aha!
$100-160k
Salary applicable to US applicants only. We offer generous salary, equity and a profit sharing program
More information about location
Product development software
Open for applications
Product development software
101-200 employees
Open for applications
$100-160k
Salary applicable to US applicants only. We offer generous salary, equity and a profit sharing program
More information about location
101-200 employees
Company mission
To help companies build lovable software.
Role
Who you are
- We believe that being a kind person who elevates the rest of the team is just as valuable as writing great code
- You have strong problem-solving skills and experience working on important functionality for a cloud-based product
- You are humble, eager to learn, and always willing to help others learn as well
- You want to work with people who enjoy picking up a problem and solving it, regardless of the technologies and techniques involved
- You have worked at meaningful scale before and want to do so again
- Two+ years working in Ruby on Rails as well as a Rails codebase
- Managing AWS infrastructure using terraform
- Using containerization and build systems
- Producing fast, efficient, and reliable services
- Running a CI pipeline for a sizable team
What the job involves
- We move quickly: We ship code multiple times a day. We believe in getting new features in front of customers and iteratively improving as we learn what works and what does not
- We collaborate: We each bring unique experiences and skills to the table. Working together to share that knowledge benefits the entire team and helps us produce the best results for our customers
- We value product over process: We want the team to have the time and focus to solve complex challenges. We aim to minimize the overhead introduced by heavyweight processes and excessive meetings
- We enjoy: We like what we do
- Our web application is a single-instance, multitenant Ruby on Rails monolith supported by Postgres (database), Redis (background jobs), Memcached (Rails caching), and Kafka. We also run a Node.js webserver to support collaborative editing and real-time updates
- Our application is hosted on Amazon Web Services and architected with ECS for reproducibility and scalability. We use GitHub Actions on self-hosted runners for fast, thorough continuous integration testing
- We embrace new technologies that help us deliver a lovable product, but we also remain cognizant of the maintenance overhead a new library or platform brings. We solve the problems in front of us rather than prematurely optimizing to address issues that may never materialize
- That said, some of the largest companies in the world store a large amount of their precious strategic data in Aha! — so we do plenty of optimizing too
- We do most of our planning and collaboration in Aha! Roadmaps and built Aha! Develop so that software engineers and their teams could take advantage of those same rich features
- We use Slack and Zoom for video calls. (Email? Rarely.)
- Platform engineers at Aha! support the rest of the engineering team by developing abstractions, frameworks, and tools which help other Aha! engineers build the product
- Building developer tooling such as CI pipelines, local and staging environments, and helpful CLI tools
- Building monitoring and observability pipelines to ensure we provide highly reliable service
- Building infrastructure services that Aha! product developers can use
- Listening to product developers' pain points and capturing ideas for a more pleasant development experience
- Contributing to the success of the team via code reviews and collaboration
Our take
Product managers and company builders have been somewhat left out regarding the collaborative and visual tools normalised in most work areas. Seeing a gap in the market, Aha! was founded to help product builders create specialised product development software, empowering them to transition from discovery to delivery seamlessly. Aha! offers a suite of product roadmap and marketing planning software, allowing teams to set strategies, capture customer ideas, create visual roadmaps, and manage marketing programs. Its suite includes Aha! Roadmaps, Aha! Discovery, Aha! Ideas, Aha! Whiteboards, Aha! Knowledge, Aha! Teams and Aha! Develop. It's Aha! Knowledge training programmes help product teams gain expertise and develop new templates for products.
Although one of the first movers in the product development software space, Aha! doesn't lack competitors, with larger firms offering powerful but less product-focused solutions. However Aha! stands out for its position as one of the best-rated remote companies to work for, its customer service and the frictionless customisation of its workflows, allowing its platform to be used for any product development methodology imaginable. This has led to its use by more than 1 million product builders from leading tech and software companies.
Aha!'s business model is unusual in the tech startup scene in that its founders have eschewed the venture capital model owing to the pressures rapid scaling places on staff. Instead, it is an entirely bootstrapped business which has steadily grown into a profitable venture, more than doubling its revenue between 2018 and 2022. It has also been recognised as one of the best fully remote companies to work for. Aha! intends to keep up this momentum by adding extra products - such as the 2025-released Aha! Discovery - to its suite and expanding its marketing reach.
Steph
Company Specialist at Welcome to the Jungle
Insights
79% employee growth in 12 months
Company
Employee endorsements
Hard working team
"My experience at Aha! has been unmatched. Reasons include: 1- Useful product that is the #1 in the industry. 2- Team is filled with intelligent,..."
Company benefits
- Generous base salary plus profit sharing, and we contribute a percentage of your total pay each month toward your retirement
- Up to 200 hours of paid time off a year to spend however you want
- 30 to 90 days of paid parental leave and five to 10 days of paid care and bereavement leave
- Up to $1,000 annually for third-party education, along with paid time off to immerse yourself in learning
- Undergo a comprehensive 5-8 week onboarding program from day one, focusing on market, product, and company immersion
- Attend bi-annual onsites at luxurious destinations to foster team connection, reflecting on achievements and planning future endeavors
- Volunteer opportunities throughout the year
- Work from where you are happiest, as we operate as a fully remote company.
- Medical, dental, and vision plans — for many teammates, we cover 100 percent of the premiums 🇺🇸
Company values
- Integrity - We hire folks who are as good as their word and respect others, even when they disagree. That means no drama and no dysfunction. There is no wiggle room when it comes to being honest and having strong moral principles
- Skill - Hard effort + experience = skill. We hire experts who continually work to perfect their craft. Skill development is a conscious journey — we embrace opportunities to grow individually and as a team
- Effort - Having a plan is a start. But doing anything well is hard work. Who says work cannot be just as fulfilling as all the other parts of our lives? Our team loves pursuing audacious goals and achieving them together
- Ambition - We are natural achievers and want the opportunity to do something important. We set ambitious goals and always have plan to get there. We want to look back and say, "I helped build one of the greatest software companies."
- Learning - We are a learning organization. This looks like direct feedback, internal coaching programs, annual education stipends, and paid time off to enroll in professional classes. And we always strive to promote from within
- Team spirit - When you believe in what you are trying to accomplish, it is possible to achieve greatness together. It requires a clear vision and the ability to put the organization's goals on the same level as personal aspirations
Company HQ
Downtown Menlo Park, Menlo Park, CA
Articles
Leadership
Brian de Haaff
(CEO)After roles at RouteScience, Netli, and Network Chemistry, they co-founded Paglo in 2007. After this was acquired by Citrix, joined the company as VP of Product Line. Left this role to co-found Aha!.
Chris Waters
(CTO)They started their career by founding Celsius Research in 1995 and serving as CTO of Network Chemistry and Paglo Labs. They left their position as Principal Architect of Citrix to co-found Aha! with Brian.
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