Community Manager, Tailscale
$163-204k
+ Equity incentive
A zero config VPN for building secure networks
Open for applications
A zero config VPN for building secure networks
101-200 employees
Open for applications
$163-204k
+ Equity incentive
101-200 employees
Company mission
To remove overhead and complexity from the “long tail” of software and operational problems that people face every day.
Role
Who you are
- Experience with community management and engagement, including fostering relationships with community members, and promoting community growth
- Working knowledge of community and advocacy platforms and tools
- Strong written and verbal communication skills
- Strong cultural literacy and familiarity with developers: their needs, tools, and technologies
- A track record ramping on new technical concepts quickly
- Excellent verbal and written skills
- Experience working in highly cross-functional teams
- Passion for community and customer advocacy
Desirable
- Experience with privacy and security or networking products
What the job involves
- Tailscale is hiring a Community Manager to focus on growing and managing our developer community
- Develop and implement community engagement strategies to increase connection, user retention, and advocacy with Tailscale’s users
- Develop and maintain relationships with key influencers and advocates in the community, and encourage user-generated content and sharing
- Act as the community's voice, sharing user feedback, insights, and trends with cross-functional teams
- Collaborate with cross-functional teams to identify, plan, and execute community programs that support Tailscale’s business goals
- Measure, analyze and report on the impact of programs
- Work with Marketing to ensure community engagement initiatives align with the overall go-to-market strategy, branding, and messaging
- Stay up-to-date on the latest community management trends and best practices, and apply these learnings to our community engagement strategies
Our take
The internet is a global phenomenon, but often online activity is unprotected which leaves users vulnerable to hackers on public networks. Additionally certain sites are inaccessible or censored depending on the users location. Use of a VPN enables a secure connection through an encrypted virtual tunnel which also disguises IP addresses. Traditional VPN's tunnel all network traffic through a central gateway server which can affect reliability, and VPN's almost always slow connection speed.
Tailscale is a VPN service built on top of a secure network fabric, which is unlike a traditional VPN provider as it ensures encrypted point-to-point connections by using the open source WireGuard protocol. Tailscale is configured, on average, in a matter of minutes, while other solutions take weeks to fully implement and then require several hours a week of maintenance.
The product has been well received with reviewers agreeing that it is easy to set up and a great tool for developers. The company plan to develop its product further by tackling the complexity of software and confront operational problems that people face daily. The company continues its expansion by empowering small teams to build systems that scale, without scaling overhead.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
May 2022
$100m
SERIES B
Nov 2020
$12m
SERIES A
Total funding: $115m
Company benefits
- Flexible (and reasonable) working hours—work/life balance is exceptionally important to us
- Competitive compensation, stock options and 401(k) (for United States-based employees)
- Comprehensive medical/dental/vision benefits, and more
- 4 weeks of paid vacation (standard across the company) + 12 company holidays per year
- An allowance for equipment to help you personalize your workspace
Company values
- Real people solving concrete problems
- Small is beautiful
- It has to "just work"
Company HQ
King West Village, Toronto, ON
Articles
Leadership
Avery Pennarun
(Co-Founder & CEO)A range of experience in software engineering including Senior Staff Software Engineer at Google Fiber. They co-founded EQL Data in 2009.
David Crawshaw
(Co-Founder & CTO)Previous experience includes working as a Staff Software Engineer at Google before co-founding Tailscale.
David Carney
(Co-Founder)Co-founded Format in 2012, working as a Full Stack Developer, COO and CFO. Also co-founded Form & Method and The Navarra Group.
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