Junior Renewal Account Manager, Accela
$34.05/hour - $36.05/hour + commissions
SaaS solutions for government
Be an early applicant
SaaS solutions for government
501-1000 employees
Be an early applicant
$34.05/hour - $36.05/hour + commissions
501-1000 employees
Company mission
To empower state and local governments to attract and grow businesses, protect citizens and build smart cities and communities.
Role
Who you are
- 2+ years of experience in renewals account management preferably in high-tech industry
- Bachelor’s Degree in Business Administration, Finance or related field
- Solid understanding of sales processes and methodologies
- Strong organizational skills with ability to manage multiple projects
- Excellent analytical skills with strong attention to detail
- Excellent written and verbal communication skills
- Experience working in an entrepreneurial, fast-changing environment that requires strategic thinking, resourcefulness, results-oriented decision making and commitment to excellence
- Demonstrated experience with collaboration between Sales, Customer Success, Finance and Legal to help drive customer renewals to closure
- Must be familiar with Salesforce.com, CPQ tools, NetSuite, MS Excel, and MS PowerPoint
What the job involves
- The Jr Renewal Account Manager will manage customer renewals by coordinating with Sales management, Customer Success, Finance and Legal
- This role will establish strong customer relationships, help drive customer satisfaction, and document and close annual renewals
- You will also manage order creation in NetSuite and ensure bookings are accurately entered before they pass to Finance
- Engage with customers and partners to renew subscription and support revenues
- Lead renewal contract negotiations and achieve on-time contract booking
- Understand and apply Accela sales processes and policies
- Learn to build quotes and update customer data in Salesforce
- Assist cross sell / upsell opportunities and work with field sales team to generate incremental revenue
- Contribute to forecast and drive deals to close in committed timeframe
- Collaborate with Sales and Customer Success to drive customer satisfaction
- Meet or exceed renewal quotas
- Train to book orders in NetSuite in a timely manner
Our take
Accela is a govtech company providing digital government services to more than 300M citizens worldwide. Its strong track record includes the 2021 launch of SolarPP+, a permitting platform for solar energy projects, which earned recognition from Fast Company as a World Changing Idea, highlighting the effectiveness of tech partnerships in addressing critical challenges.
Recent innovations, such as the revamped Rapid Damage Assessment tool introduced in 2023, enable local officials to respond quickly to disasters by capturing vital on-the-ground data. Alongside this, Accela reported a remarkable 68% year-over-year growth and announced new state funding for communities utilizing its SolarAPP+, improving permitting efficiency and resource management.
It also recently acquired OpenCounter, to enhance its capabilities and provide intuitive solutions that simplify the licensing process for residents and businesses. By continually adapting to the evolving needs of local governments, Accela has solidified its position as a vital tool in modern governance.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
1% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Feb 2015
$143.5m
GROWTH EQUITY VC
Jun 2014
$8m
GROWTH EQUITY VC
Total funding: $155.6m
Company benefits
- Health & Relaxation: We work hard and play hard too. We offer paid holidays and a Responsible Time Off (RTO) policy, empowering our employees to take the time they need to ensure a healthy work/life balance. We offer medical, dental and vision coverage for you and your family, along with other wellness and disability plans. We help keep you fit and healthy with fitness challenges, online meditation and yoga, wellness days and motivational speaker sessions
Company HQ
San Ramon, CA
Leadership
Noam Reininger
(CEO)They joined Accela in 2024 as CEO. Prior to this, they were the CPO/President at Service Channel, the CPO/General Manager at Gordian, and the SVP of Product Management at Dun & Bradstreet.
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