Director of Solutions Marketing, PagerDuty
$168-262k
Digital operations management platform
Open for applications
Digital operations management platform
1001+ employees
Open for applications
$168-262k
1001+ employees
Company mission
To revolutionize operations and build customer trust by anticipating the unexpected in an unpredictable world.
Role
Who you are
- 10+ years of experience in B2B SaaS marketing, preferably with a focus on solutions marketing
- 5+ years successfully leading and developing a global marketing team in roles that have progressively increased in scope and breadth of functions and team size
- Experience in crafting solution narratives and identifying key story elements that resonate with buyers
- Ability to translate complex technical concepts into clear and concise messaging for B2B audiences
- Strong understanding of how different content formats can be used to tell different parts of the solution story
- Proven track record of developing and executing successful marketing campaigns that drive demand and revenue
- Deep understanding of the B2B buying journey and how to create content that resonates with different buyer personas
- Excellent leadership and communication skills, with the ability to inspire and motivate a team
- Strong analytical skills and the ability to measure and track the impact of marketing initiatives
- Passion for SaaS, technology, and staying ahead of the latest trends
What the job involves
- PagerDuty is seeking a Director, Solution Marketing to join our diverse customer focused team, reporting to our VP, Product Marketing
- In this role, you will develop and execute the go-to-market storytelling around the problems we solve and ensure it aligns with the PagerDuty Operations Cloud messaging
- This involves understanding customer needs and translating them into actionable and compelling narratives across target audiences (executive and practitioner personas), and successfully deploying artifacts/materials across our Go-To-Market organization, for their use with customers
- You will collaborate closely with Product Marketing, Product Development, Sales, and Customer Success for cross-functional alignment on solutions and overall business goals, while ensuring messaging across departments is consistent and effectively communicates the problem solved, benefits offered, and competitive differentiation
- Leading a high-performing team: Hiring, mentoring, and being a player-coach to a team of talented Solution Marketing professionals and developer advocates that creates compelling narratives across personas, customer segments and industries
- Developing a content ecosystem around solutions, and partner with our content team to create assets (case studies, webinars, blog posts, etc.) that effectively tell the solution story and address different stages of the buyer's journey
- Increasing engagement with the developer community, promote the company's technology, and provide valuable feedback to internal teams
- Develop and implement comprehensive strategies for developer advocacy that align with company goals
- Engage with developer advocates to create a developer-focused content strategy to provide thought leadership
- Promote an engaged, thriving and supportive developer community through various channels such as social media, events, and meetups
- Analyzing Marketing performance and optimizing strategies: Partnering with the Demand Generation campaign leaders and our MOps team, you will monitor and action key metrics, identifying areas for improvement, and continuously iterate on your approach
Our take
PagerDuty helps businesses monitor their tech stacks, manage incidents and alert engineers when things go wrong. Serving more than 10,500 enterprises including customers like GE, Capital One, IBM and Spotify, the company has become a key player in the space.
While it’s best known for its alerting capabilities, PagerDuty has expanded well beyond that over the years, though it’s still a core part of its service. For example, the company released AIOps services that aim to help businesses reduce the amount of noisy and unnecessary alerts. All-in-all, PagerDuty has become an essential product for DevOps teams, which has greatly contributed to its success.
In 2022, the company was recognized in the Regional and Global AWS Partner Awards as playing a key role in driving innovation and building solutions for the space. Off the back of post-IPO funding, it has continued to release new features and update its core products, towards proving cutting-edge services into the future.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
39% female employees
7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2018
$90m
SERIES D
Apr 2017
$43.8m
SERIES C
Total funding: $173.6m
Company benefits
- 20 hours per year of paid volunteer time
- Health insurance
- Wellness Days and mid-year Wellness Week: extra time off for whole company to unplug and recharge at the same time
- Generous paid parental leave and return to work policy to help with transition back
- Generous paid time off
- Hands-on career and leadership development programs
- Flexible workplace/WFH
Company values
- Champion the customer - We put users first, make it easy, and build great products.
- Run together - We create belonging, deepen bonds, and team up.
- Ack and own - We see opportunities, make it yours, and do right.
- Take the lead - We disrupt more, improve everywhere, and learn forever.
- Bring your self - We earn trust, are present, and have heart.
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Alex Solomon
(GM (Platform))Previously an Engineer at Amazon. Was also CEO at PagerDuty for 10 years
People progressing
Joined as a Business Development Representative. Promoted to Inside Sales Representative after 1 year and is currently an Enterprise Account Executive
Salary benchmarks
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