Business Operations Manager, Midi Health
Virtual women’s midlife healthcare clinic
Job no longer available
Virtual women’s midlife healthcare clinic
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To bring compassionate, high-quality medical care to women 35+.
Role
Who you are
- 4+ years of experience in Operations, Business Analytics, Strategy, Project Management, Data Analysis, Data Science, or Engineering
- Well-versed in Google Sheets/Excel and proficient with SQL
- Experience with analytics and business intelligence tools (e.g., Quicksight, Looker)
- Experience building supply and demand forecasts and utilization management models
- Strong process improvement skills—experience defining processes, building playbooks, and managing change
- Experience with no-code automation tools, AI agents, etc. is a plus
- Ability to translate business needs into operational requirements and KPIs
- Curiosity—you love digging into problems and finding solutions
Desirable
- Startup experience preferred
- Health Tech/Telemedicine Experience
- Proficiency with R/Python
What the job involves
- The Business Operations Team at Midi Health uses data and process development to drive business performance and strategic outcomes
- We collaborate with Clinical Operations, Marketing, Customer Success, Billing & Insurance, and more to optimize resource utilization and ensure operational excellence
- As a Business Operations Manager, you’ll play a key role in driving critical business outcomes and operational efficiency initiatives
- You’ll partner with Product, Engineering, and Data Science to build analytics solutions that enhance decision-making
- Optimize provider utilization to reduce patient wait times and improve scheduling efficiency
- Analyze revenue leakage and implement process improvements to maximize capture
- Build forecasting models to predict demand fluctuations and optimize staffing strategies
- Identify bottlenecks in the virtual care workflow and implement solutions
- Enhance digital patient intake processes to improve conversion rates and reduce no-shows
- Develop performance dashboards tracking key telehealth metrics (appointment fill rates, cancellations, provider utilization, patient satisfaction)
- Design and implement experiments to test new operational approaches
- Automate manual processes to increase operational efficiency
- Collaborate with Product and Engineering to prioritize features that address operational challenges
Application process
- Recruiter Screen (30 min)
- Hiring Manager Screen (45 min)
- Technical Assessment/Working Session (1 hour)
- Final Team Interviews (3 hours)
- The application window closes on 3/21/2025
Our take
Women’s health is widely known to be an under-researched and undervalued sector of the global health market. So there is considerable opportunity for companies and researchers to delve deeper. Focusing on menopause specifically is Midi Health, founded in 2021.
Midi Health has built an offering that includes telehealth visits, at-home testing and supplement delivery. The company looks to support women through a trying phase, tailoring its approach to individual needs rather than grouping all women into one case - like classic healthcare has tended to do.
A huge win for the company is that the program is supported by major insurance plans in America - creating accessibility for a large number of women. With a large dose of funding, Midi Health continues to scale and expand its services to more states. It achieved unicorn status in 2026.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Feb 2026
$100m
SERIES D
Oct 2025
$50m
SERIES C
Total funding: $262.9m
Company benefits
- Medical, Dental, and Vision
- 401K
- Flexible Paid Time Off
- Parental Leave
- New Hire Equipment Stipend
- Monthly Remote Work Stipend
Company HQ
Downtown Menlo Park, Menlo Park, CA
Leadership
Joanna Strober
(Co-founder & CEO)Previously Founder and COO of Kurbo Health (acquired by WW in 2018), where they later became SVP. Co-author of Getting to 50/50.
Sharon Meers
(Co-founder & President)Co-founder and Advisor for The People. Previously, worked at Ebay first as Head of Sales and Business Development, and then as Head of Strategic Partnerships. Also Director of Capital Group | American Funds.
Jill Herzig
(Co-founder & Head of Brand Innovation)A vast background in editing within the magazine industry. Went on to become Content Officer for January AI and Senior Director, Content Innovation at WW (formerly Weight Watchers).
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