Director of Revenue Analytics & AI Innovation, Spring Health
$196-247.9k
Personalised mental healthcare
Open for applications
Personalised mental healthcare
1001+ employees
Open for applications
$196-247.9k
1001+ employees
Company mission
To eliminate every barrier to mental health.
Role
Who you are
- 10+ years of experience in data engineering, analytics engineering, or revenue/GTM analytics, including experience leading or building technical teams
- Deep hands-on expertise in data engineering and analytics engineering (e.g., SQL, dbt, modern data warehousing, ETL/ELT pipelines)
- Proven experience designing and owning semantic and data models that serve multiple stakeholders, from analytics and BI to AI use cases
- Demonstrated experience leading AI adoption or AI-enabled transformation within a GTM or Revenue organization
- Strong, current knowledge of the AI vendor, tooling, and trends landscape, with the judgment to separate hype from real value
- A track record as a "player-coach" — someone who has built and led a small team while remaining deeply hands-on
- Experience partnering closely with Revenue/GTM systems and strategy & operations functions
- Excellent communication skills, with the ability to translate technical work into business impact for individual contributors and executives alike
- A scrappy, fast-moving builder mentality — comfortable shipping v1 solutions quickly and iterating
- Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply
Desirable
- Experience with B2B2C customers
- Experience in a high-growth SaaS or healthtech environment
- Familiarity with modern AI/ML tooling (LLM-based agents, copilots, automation platforms) applied to go-to-market use cases
- Hands-on experience with tools such as Salesforce, Clay, Snowflake or BigQuery, dbt, Looker or Tableau, and Python
- Prior experience at a company undergoing significant data infrastructure modernization
What the job involves
- Reporting to the VP, Revenue Operations and partnering closely with our Systems and Strategy & Operations teams, the Director, Revenue Analytics & AI Transformation will serve as the semantic layer of our AI-native RevOps organization
- This role will be responsible for building the unified data models and AI transformation strategy that power decisions from individual contributors to the executive team
- This is a full-time, fully remote role leading a small, highly technical team as a hands-on player-coach. NYC is preferred for this role, but we are open to considering remote candidates. Travel is limited, with occasional trips (approximately quarterly) for team and company offsites
- Architect and own the unified semantic and data layer that underpins Revenue Operations — the single source of truth connecting Sales, Marketing, Customer Success, and Finance data
- Define and drive the AI transformation strategy for Revenue Operations, identifying where AI and automation can meaningfully improve GTM efficiency, forecasting, and decision-making
- Build and lead a small, highly technical team of data/analytics engineers, operating as a true player-coach who still writes code and ships models personally
- Design and maintain core data models, pipelines, and analytics products that deliver actionable insight across the revenue organization — from individual contributors to executives
- Partner closely with the Systems and Strategy & Operations teams to ensure data architecture, tooling, and process are tightly aligned across RevOps
- Evaluate, pilot, and deploy AI tools and vendors, staying ahead of the fast-moving AI landscape and translating emerging capabilities into practical, high-value use cases
- Establish data governance, quality standards, and documentation practices that scale as the organization grows
- Build executive-ready dashboards and analyses that inform revenue strategy and company-wide reporting
- Champion a "build fast, iterate faster" culture — rapidly prototyping and deploying solutions rather than waiting for a long, perfect build cycle
- Serve as a thought partner to Revenue leadership on how AI and modern data infrastructure can reshape the future of go-to-market operations
- What success looks like:
- Reduction in time-to-insight for revenue questions, measured by cycle time from request to delivered analysis
- Adoption of unified data models and dashboards across Sales, Marketing, and Customer Success teams
- Number of AI-driven use cases successfully piloted and deployed into production each quarter
- Improved forecast accuracy and reporting consistency across the revenue funnel
- Percentage of core revenue reporting migrated off manual/spreadsheet-based processes onto the unified data layer
Our take
Large companies often provide employees with mental health services, but small businesses find it challenging to offer similar support. Additionally, existing support systems are usually generalised, failing to deliver the personalised mental healthcare that individuals need. To address this gap, Spring Health has developed AI-driven tools for employers to create tailored mental wellness plans for their employees, including treatment options, daily routines, and medication plans based on individual data.
Spring Health has recently expanded its services to the family and pediatric space through the acquisition of Weldon, offering mental wellness guidance to parents. This expansion includes chats with therapists, social workers, and parenting coaches, as well as group support with other parents and access to educational content. By focusing on personalised care, Spring Health aims to enhance mental wellness support for families alongside its existing employee services.
The behavioural health market is projected to grow to $242B by 2027. While many solutions prioritise fast access to therapy or meditation, Spring Health differentiates itself by emphasising the right type of care for each individual. With substantial funding raised and a 2026 placement on the TIME100 Most Influential Companies List, Spring Health is well-positioned to continue its innovative approach to mental health services.
Freddie
Company Specialist at Welcome to the Jungle
Insights
77% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jul 2024
$100m
SERIES E
Apr 2023
$71m
LATE VC
Total funding: $465.1m
Company benefits
- Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available
- A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
- 10 allocated sick days per year
- Flexible paid time off in addition to 12 paid holidays throughout the year
- Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management
- Spring Renewal: When you hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave to renew and recharge
- 4-4.5 months of fully paid parental leave
- Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care
- Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
- Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively
- On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!
- Employer sponsored 401(k) match of up to 2% after 90 days of employment
- Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices
- Focus Fridays: no meetings, no distractions, just time for you to get work done
- Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members
- Up to $1,000 Professional Development Reimbursement per calendar year
- $200 per year donation matching to support your favorite causes
Company HQ
Flatiron District, New York, NY
Leadership
Adam Chekroud
(Co-Founder & President)Previously President of The Oxford Guild Business Society for 2 years and Researcher at FMRIB Centre - University of Oxford for 1 year.
April Koh
(Co-Founder & CEO)Previously Chief Product Officer & Co-Founder at Spylight for 1 year. Also worked in the Product Management Department at Shazam for 5 months.
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