Senior Business Solution Architect, Clio
$136-160k
The top portion of the salary band ($184,000) is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time
2+ days a week in office
Legal practice management software
Open for applications
Legal practice management software
1001+ employees
Open for applications
$136-160k
The top portion of the salary band ($184,000) is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time
2+ days a week in office
1001+ employees
Company mission
To transform the legal experience for all.
Role
Who you are
- Deep subject matter expertise in a commercial domain (e.g., legal process, insurance, corporate law), with a clear vision of best practices and a drive for continuous improvement
- A hands-on, delivery-focused mindset, with the ability to dive into configuration details and take ownership of end-to-end solution delivery
- Strong consultative skills, with demonstrated experience engaging senior stakeholders, leading workshops, and aligning business value with delivery priorities
- Technical fluency in low-code environments, with a solid understanding of system architecture and integrations, even if you're not a developer
- A client-focused approach to change management, with a passion for driving real-world outcomes through training, mentoring, and sustained engagement
- Demonstrate a keen interest in improving your craft by using AI
What the job involves
- We are currently seeking a Senior Business Solution Architect to join our Customer Team in New York City. We’re looking for someone who combines a deep understanding of their domain with a passion for solving problems, creating value, and pushing beyond what’s expected
- Clio Operate (formerly ShareDo) is a cutting-edge adaptive work management platform that empowers large law firms to develop tailored solutions for managing their work processes through the cloud
- With our platform, firms can easily build a CMS that works for each legal department’s unique needs, allowing them to manage more cases with the same resources, improve profitability, and deliver a market-leading client experience
- Designing and implementing solutions by mapping client requirements to the ShareDo platform through structured discovery
- Configuring workflows, forms, and templates in a low-code environment while coaching clients on self-sufficiency
- Leading delivery across the implementation lifecycle, ensuring timelines and estimates are met
- Owning and evolving a specific solution area, defining best practices and driving innovation
- Enhancing accelerators (system modules) based on feedback, trends, and implementation insights
- Advising on enterprise architecture, integrations, and data models to support scalable solutions
- Recommending integration and data strategies aligned with system maintainability and growth
- Influencing product direction by feeding client insights into the roadmap
- Supporting adoption through mentoring, training, and proactive engagement
- Contributing to pre-sales through demos and prototypes that showcase ShareDo’s capabilities
- Travel to client sites and cross functional meetings (~20%)
Our take
Modern law firms increasingly manage their work digitally but the lack of a specialized remote solution means that workflows have become fragmented. This leads to legal practice managers having to juggle multiple software solutions across various devices.
Clio provides a legal practice management platform designed for law firms, allowing users to manage billing for legal aid cases, access and manage documents and store files across multiple devices. Whilst other startups are operating in this niche, Clio has uniquely focussed on synchronisation across remote devices and on a wide range of integrations, allowing the user to access information from other industry standard software such as Xero and Klyant from within a single interface.
Clio has raised significant funding and benefited from the COVID-era shift toward cloud technologies. More recently, the company has experienced rapid growth following the integration of AI into its platform in 2023. Alongside this, it surpassed $200M in annual recurring revenue (ARR) in mid-2024 and has since grown to an impressive $500M ARR. The company was valued at $5B following a $500M funding round in 2025, with the investment supporting further AI development and platform expansion.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Specialized learning and development programs and access to an in-house performance coach
- Equitable compensation for your contributions, regardless of gender, race, or any other identifying factor
- Access to pay transparency on all of our global roles
- Company equity for applicable employees
- RRSP-matching in Canada, 401k in the US, and pension plans in Ireland
- Hybrid model – striking the right balance between the benefits of in person connectivity that in office brings, and the flexibility of remote
- Flexible paid time off (4-week minimum with opportunities for personalization based on individual needs and achievements)
- Parental leave options for birthing and non-birthing parents
- A $500 contribution to your child’s RESP
- Various health, dental, and vision benefits for you and your family, including an Employee and Family Assistance Program
- Virtual and In-person Wellness Programs to support mental and physical health
- Paid time for volunteering through our Clio Gives program
- $2000 annual counseling benefit for CAD Clions
Company HQ
Burnaby, BC
Leadership
Jack Newton
(Founder & CEO)Alongside serving as Clio's CEO since founding the company in 2008, Jack is an Advisor at Athennian, dealcloser, and Logikcull. Previously, they were a Board Member at ROSS Intelligence and a Director of Product Development at Chenomx.
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