Head of Business Strategy & Operations, CarTrawler
Car rental & mobility solutions
Open for applications
Car rental & mobility solutions
201-500 employees
Open for applications
201-500 employees
Company mission
To enable the world's leading brands in travel to offer better transport services to their customers.
Role
Who you are
- Minimum 5-7 years’ experience with proven track record in a similar leadership role including experience in driving business strategy and operations
- Skilled in leading on strategic and creating opportunities, with a keen ability to understand insights, create plans and drive commercial outcomes
- Demonstrated ability to deliver in a fast-paced, unpredictable environment, with strong skills in prioritizing and planning
- Excellent communicator with the ability to articulate plans clearly across all levels of the organization. Proficient in negotiation and influencing outcomes to align with business objectives
- Outstanding relationship-building skills, with a proven ability to foster collaboration across departments and with external partners, ensuring alignment and mutual success
- Effective decision-maker with strong critical thinking skills, capable of making decisions in ambiguity and assessing their implications
What the job involves
- This role will play a critical role in delivering on key strategic and operational outcomes for the Business function
- These initiatives will be underpinned by an Operations function, and a newly developed Partner and Supplier Service Model which this role will oversee and deliver upon
- Reporting to: Director of Business Strategy and Operations
- Lead the development and delivery of key strategic priorities in conjunction with the Director of Business Strategy ensuring alignment with the broader company strategy and the 4-year plan
- Partners and Supplier Focus: Lead on the implementation of a robust Business function strategy focused on generating value and delivering enhanced returns for CarTrawler, including identifying opportunities through Partners and Supplier for growth and optimizing existing revenue streams
- Optimise Partnerships: Manage the delivering of a refined Business function service model, focusing on establishing and nurturing relationships with existing, more profitable, and strategically aligned Partners and Suppliers
- New Service Model: Implement and continuously monitor the new Business function service model across Partnerships, Supply, and Mobility, ensuring it enhances operational efficiency and customer satisfaction
- Support the management of a revised Mobility service model focusing on higher value Partners
- Analytics: Supporting Partnerships and Supply including overseeing rebate reporting, planning, whilst monitoring performance through key performance metrics, using insights to drive strategic adjustments and improve outcomes
- Innovation Initiatives: Support the implementation of innovative technologies and processes that support the company’s growth and ambition by play a leading role in fostering a culture of transformation and innovation within the company including the exploration of GenAI solutions to enhance efficiency and support suppliers, partners, and internal teams
- Hiring, onboarding & successfully embedding new employees to enable them to thrive within CarTrawler
- Providing ongoing feedback & coaching by having constructive development conversations with your team as part of our performance and development process
- Providing clarity on company strategy and hold team accountable by having regular 121’s Leads, motivates and inspires by role modelling our company values
- Partnerships, Supply and Go-Live to ensure on aligned agendas for the delivery of our Strategy, Commercial focus and Operational excellence
- Trading function to ensure that performance and specifically Insurance performance is appropriately monitored, and actions take to fix any macro-opportunities or concerns
- People Partner to ensure the management of critical people factor within the Business function
Our take
CarTrawler provides car rental and mobility solutions to travel industry players, enabling them to supplement their revenue and improve the experiences of their customers. It runs what is essentially a B2B marketplace for car rentals, through which airlines and travel agents can offer their clients end-to-end travel options.
Like many of its travel industry peers, the company has felt the pinch in recent years due to the after-effects of the pandemic and the cost-of-living crisis. Despite this, CarTrawler has remained positive that it can capture further success in the new-look economy. It has continued to pursue new partnerships and expand its North American presence, already boasting a network of key players including United Airlines, easyJet, Uber, Emirates and Hotels.com.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Most candidates hear
back within 2 weeks
3% employee growth in 12 months
Company
Funding (1 round)
May 2020
$105.2m
GROWTH EQUITY VC
Total funding: $105.2m
Company benefits
- 25 days annual leave, plus company days
- “Friday Unplugged” – last Friday of every month we have a half-day mental health break day
- Maternity & paternity leave, wedding leave & parents leave
- Bespoke career pathing platform
- Online behavioural & technical academy
- Diversity, Inclusion & Belonging seminars
- Hybrid working model
- Modern, open plan offices just a stone’s throw from Dublin City Centre
- Chill Out Room – designed to give our employees a relaxation space during their work day
- Free weekly yoga classes, VHI online fitness classes, weekly tennis, running and 5-a-side football
- Charity runs
- Pension scheme
- Comprehensive VHI health insurance
- In-house health screenings
- Optional flu vaccinations
- Income protection & life assurance
- New mothers’ lactation room
- We have several employee cohorts across the business that you can become a part of, such as Sports and Social Club, Corporate Social Responsibility Committee, Engagement Champion Network, etc
- Travel Tax Saver Schemes for rail and bus
- On-demand ride-hailing app with discounts exclusively for CarTrawler employees
- Bike to Work scheme and secure bike storage
Company values
- Shared Wins: We celebrate successes. We share information with other. We help others to thrive
- Active Choices: We show interest in business performance. We use the strategy to make decisions. We are always engaged
- Relationships Make The Difference: We build strong, collaborative relationships. We are transparent & open. We are prepared & on time
- Hunger: We always do what is company first. We look for opportunities to improve. We take ownership over our work
- Craic: We put ourselves out of our comfort zone. We showcase a “can do” attitude. We encourage others to get involved
Company HQ
Farranboley, Dublin, Ireland
Articles
Leadership
Cormac Barry
(CEO, not founder)Prior to joining CarTrawler as CEO in April 2018, they held the position of CEO for 7 years at Sportsbet, the Australian division of Paddy Power Betfair.
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