UX Designer, Kooth
£42.5-50k
Effective personalised digital mental health care platform
Be an early applicant
Effective personalised digital mental health care platform
201-500 employees
Be an early applicant
£42.5-50k
201-500 employees
Company mission
Kooth's mission is to create easy to access online mental health services that work alongside you to provide compassionate and effective support.
Role
Who you are
- Strong UX design fundamentals
- Experience in user research
- Proficiency with Figma (mandatory)
- Understanding of tools like Jira/Shortcut
- Strong written and verbal communication skills
- Experience working in cross functional teams as part of a tech organisation or function
- Experienced working in health care is a plus
- Degree in Design or equivalent experience
What the job involves
- We are seeking a mid-level UX Designer to create user-centered digital experiences that are intuitive, accessible, and engaging.
- This role combines user research, interaction and visual design, prototyping and testing, and cross-functional collaboration to deliver design solutions that meet user needs and the business objectives
- The ideal candidate will be able to effectively translate insights into designs, iterate based on feedback, and work closely with product managers, engineers, and stakeholders to ensure a seamless, high-quality user experience throughout the product
- Conduct and analyse qualitative and quantitative user research to uncover user needs, behaviors, and pain points. Translate insights into actionable design requirements, personas, and user journey maps that guide product decisions. Advocate for user-centered thinking across squads to ensure solutions meet real user needs
- Design intuitive, visually appealing, and accessible interfaces that align with the Kooth brand identity and usability best practice. Develop wireframes mockups, and high-fidelity designs that effectively communicate interaction flows. Ensure designs create a seamless and engaging user experience across platforms
- Work closely with product managers, engineers, and stakeholders to align design solutions with squad goals and technical feasibility. Present and explain design decisions clearly, facilitate workshops, and foster a collaborative, user-focused product development process
- Build and iterate interactive prototypes to validate design concepts. Conduct usability testing, gather user feedback, and analyse results to inform design refinements. Continuously iterate on solutions to improve usability, accessibility, and overall user satisfaction
Our take
Kooth offers free at the point of access mental health care to more than 5.4 million people via NHS commissioners, corporates, social workers, GPs and schools across the UK. It provides a mix of community-created content, forum sessions with other community members, and one-to-one counselling via online chat. All users sign up anonymously for the free-of-charge service and there's no digital tracking of session IP addresses. The aim is to provide a safe space where each person can get the support they need.
As a pioneer in online counselling, Kooth brings together emerging technologies with innovation in clinical practice and evaluation to create new models of care in mental health.
Kooth’s 2020 IPO came at a time when London listings were sparse. A testament to the important contribution its services can make at a time when businesses are becoming more conscious of the need to foster well-being in their employees and in the wider world. This is further exemplified by the 33% soar in share prices after a contract was announced to serve 13 to 25-year-olds in California.
Freddie
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Company benefits
- 28 days (plus Public Holidays)
- Yearly professional training programmes structured around you
- Pension contributions
- Remote Working
- Healthshield Care plan
- EAP programme, 24/7 Telephone Mental Health & GP
- Annual company share option awards
- Life Assurance (up to four times the amount of your annual salary)
- Cycle to Work Scheme
- Incapacity Income Protection
Company HQ
Paddington, London, UK
Leadership
Kate Newhouse
(CEO)Also a SUpervisory Board Member of the European Dental Group. Previously Member, Secretary of State for Health and Social Care's Health-tech advisory board, CEO of Blenheim Chalcot and Doctor Care Anywhere.
Sanjay Jawa
(CFO)Previouslt Operating Partner at ScaleUp Capital and CFO at QualiTest Group.
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