Sales Development, HumanSignal
User Success
$100k
OTE
$70k
BASE
Data labelling platform for machine learning
Be an early applicant
Data labelling platform for machine learning
21-100 employees
Be an early applicant
$100k
OTE
$70k
BASE
21-100 employees
Company mission
To help data scientists use data to teach ML/AI models how to make the best predictions.
Role
Who you are
- 0-2 years prior SDR experience, preferably in a startup capacity or “Lead” role at your previous organization
- Open to feedback and coaching, always looking for ways to improve
- Clear and concise written and verbal communication style
- Excellent organizational skills and the ability to prioritize many tasks and demands
- Resourceful and proactive in an environment that is constantly evolving
- Driven by purpose and by winning with a team-first attitude
- Ability to work well independently and with others in a remote environment
What the job involves
- As a User Success Manager at HumanSignal, you'll focus on three key missions
- First, you'll guide users through their Label Studio journey by understanding their needs and offering the right resources
- Second, you'll partner with the Sales Team, using user insights to drive revenue and uncover new business opportunities
- Third, you'll develop valuable skills that support your career growth in Sales, Sales Engineering, Customer Success, or other Go-to-Market roles
- By fulfilling these missions, you'll contribute to both HumanSignal’s success and your own career
- Our success is closely tied to our open-source DNA and users' success with our software
- We're looking for team members who can leverage this connection to support long-term growth
- In this role, you'll balance reactive and proactive work—responding to inbound inquiries and reaching out to users
- A research-driven mindset is key for crafting thoughtful, value-add messaging, and confidence in driving business conversations is essential
- This is a demanding, fast-paced role
- While the company is growing, there's still much to build
- We seek driven, humble, and technically curious individuals with a team-first attitude and ownership
- Whether you're early in your career or transitioning into tech, this team offers a great opportunity to learn and grow with a supportive team who care about your success
- Build and maintain knowledge of our technology, competitors, open source ecosystem, and industry trends
- Follow up on inbound leads effectively and efficiently
- Use a multi-channel approach (email, social, calling) to proactively outreach to new leads
- Use Salesforce, Outreach.io and other GTM tools for lead and account management and research
- Use research and data to prioritize and customize outreach to target prospects and accounts via email and LinkedIn
- Drive effective discovery conversations to understand users’ needs and goals in to provide them the appropriate resources and communicate how Label Studio can help them
- Consistently meet new business opportunity and pipeline targets
- Collaborate with cross-functional teams such as marketing and sales to win as a team
Application process
- Let’s be honest - interviewing is not easy. However, we want you to come prepared and succeed. When we interview, we’re trying to determine a couple of things:
- Would you be successful if you were part of our team?
- Will you love working here and be a positive influence on your fellow colleagues?
- Will you grow professionally and personally during your time here?
- We’re looking for people who are curious and passionate about technology, so make sure you invest some time in learning about HumanSignal. Explore our community, the industry we operate in, what we offer, and how we set ourselves apart
- During your interview, you’ll be sharing stories about your current and past roles and experiences. The best way to frame this is with the CARR model: Context, Action, Results, Reflection. This allows you to succinctly share the experiences you’ve gained
- Remember, humility drives learning and we love working with people who are always trying to better themselves
- Throughout our interview process, you will receive feedback, and usually directly in the interview
- As you move through the interview process, make sure you listen to the feedback you receive and figure out how to incorporate the advice in the next step of the interview
Our take
A number of new industries are developing, and winning big, in the slipstream of the AI boom. One of them is data labelling: the process of identifying raw data and tagging it with labels that will provide informative context for the machine model to learn from. It is proving a lucrative business, and HumanSignal is one of a growing number of startups looking to capitalize on this.
HumanSignal’s principal product is Label Studio, a collaborative data labelling solution with a focus on streamlining team management, relevant access, and data security. With industry leaders such as IBM, Nvidia, and Facebook having already adopted this product, it has certainly made a splash thus far.
HumanSignal has substantial funding under its belt but will have to compete with a large number of new data-labelling startups - some of them also enjoying similar early success. With many heralding data labelling as the new “gold rush”, and the industry spreading worldwide as North American businesses outsource labour abroad, the competition looks fierce but the space will be rewarding for those that win out.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
80% employee growth in 12 months
Company
Funding (2 rounds)
May 2022
$25m
SERIES A
Jul 2019
$0.2m
SEED
Total funding: $25.2m
Company benefits
- Work from Anywhere
- Equity Options
- Inclusive Culture & Environment
- Annual Team Offsite
- Time off & Vacation
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Michael Malyuk
(CEO & Co-Founder)Previously Lead Software Developer at VYou and Cinematique.
Nikolai Liubimov
(CTO & Co-Founder)Previously CTO at Audio Research Group. Since then, has been a Senior Software Engineer at Huawei Technologies, and Yandex.
Max Tkachenko
(Co-Founder)Previously worked as a Freelancer in Photo, Video & Design for over 14 years.
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