Technical Solutions Engineer, NTT
$107.1-153k
+ Performance annual bonus
Travel required 25% of time
Technology & business solutions
Be an early applicant
Technology & business solutions
1001+ employees
Be an early applicant
$107.1-153k
+ Performance annual bonus
Travel required 25% of time
1001+ employees
Company mission
To deliver innovations that help solve the greatest challenges today and create the opportunities of the future.
Role
Who you are
- Exceptional problem-solving and analytical skills, with the ability to think strategically and make data-driven decisions
- Able to mark-up electrical and mechanical single lines, as well as floor plan layouts of equipment and systems in AutoCAD, Bluebeam or other drafting software
- A thorough understanding of modern data center and IT client requirements and environments with a primary focus on wholesale customers and their data center requirements
- Proficient with software application such as AutoCAD, CFD Modeling, Visio, Word, Excel, Power Point, Project Outlook, SharePoint and Salesforce
- Comfortable speaking/presenting to groups of all sizes
- Able to work in a team/cross-team/multi-site environment
- Manages stress and/or fast-pace effectively
- Excellent problem solver/creative thinker
- Engages customers to extract critical technical and business drivers that may position client deliverables
- Effective at working with 3rd party contractors and vendors to aid in the design of customer infrastructure deployment requirements
- Ability to develop and write a bill of materials and scope of work to meet large customer infrastructure deployment requirements
- Maintains familiarity with competitive offerings to effectively position products and solutions in a competitive environment
- Must possess effective oral and written communications and strong analytical and problem-solving skills
- Two or Four-year college engineering degree or bachelor’s degree from an accredited institution preferred. Preferably mechanical or electrical engineering discipline(s)
- Relevant tenured (5+ year) experience or other industry certifications will be considered in lieu of degree
- Previous relevant experience in a similar technical role including pre-sales support, operations, design consulting, construction
- Previous technical Pre-Sales and/or Project Management experience highly desired
- Experience dealing with internal and external stakeholders to influence positive outcomes
- Operate computer, peripherals, and other office equipment
- Primarily sitting for extended periods
- Ability walk and lead technical tours throughout data center
- Exposure to varying temperatures and loud noises
- Exposure to outdoor weather conditions
- Travel required 25% of time
- Perform work from a remote location with stable internet connection
What the job involves
- Reports to the Director of Americas Region for Global Solutions & Sales Engineering and works closely with NTT Data GDC Sales Representatives and Client Success Managers to develop a thorough understanding of Enterprise and Retail customers’ technical requirements
- Executes the technical solutioning of Enterprise and Retail client requirements in alignment with NTT Data GDC company goals and objectives
- Gathers client technical requirements and collaborates with other NTT Data GDC teams including Sales, Client Success, Integration/Deployment Services, Design Management, and Construction to oversee the development, design, and delivery of complex electrical and mechanical solutions, ensuring they meet the highest standards of quality and performance
- Participates/Leads the preparation of the technical response package for client requests and communicates solutions back to the client in a timely manner
- Drives innovation within the Global Solutions & Sales Engineering team, staying up-to-date with the latest Data Center industry trends and technologies
- Works closely with the overall Global Product & Sales Strategy team and consults/assists in capacity and space planning with Space/Capacity Management teams
- Works with the Fit-out teams to implement solutions in existing spaces
- Demonstrates proficient understanding of mechanical and electrical data center design concepts and differentiators (liquid cooling, maintainable fault tolerant power, security redundancy, etc.)
- Supports NTT Data GDC Legal teams in contract and lease reviews, ensuring terms align with both the customer’s and NTT Data GDC requirements
- Works closely with NTT Sales Representatives, Product Management, SMEs, design, construction, operations, legal, and customer support teams to ensure seamless integration of solutions and successful project delivery
Our take
NTT is a global company providing digital business consulting, alongside technology for cybersecurity, cloud computing, workplace operations, and more. Established as the Nippon Telegraph and Telephone Public Corporation in 1952, the company has transformed for the digital era and delivers products that help its clients do the same.
From beginnings as a telephone business, NTT has evolved into a data-led technology and business solutions provider. Its NTT Data branch, now a certified B corporation, was launched in 1988 to create value for clients by leveraging IT, showing that the company adapted early on to the approaching digital revolution. A series of acquisitions in the 2000s and 2010s transformed the company’s structure into what it is today, giving it the capacity to deliver improved solutions across the globe.
NTT serves over 75 of the Fortune Global 100 companies. In 2023, the company announced its membership in the Joint Cyber Defense Collaborative (JCDC), which aims to strengthen the focus on cybersecurity in the US government and internationally. This, alongside other partnerships such as that of NTT Research with Harvard, aligns with NTT’s goal to be proactive in solving the world’s biggest problems with data.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Leadership
Akira Shimada
(CEO, not founder)Has worked at the company since 1981, in various roles including Senior Manager of Corporate Strategy, and SVP and Director of the General Affairs Department.
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