Staff Software Engineer, ServiceTitan
$183.4-297.4k
Salary dependent on location + Annual bonus + Equity
All-in-one operating platform for trades
Open for applications
All-in-one operating platform for trades
1001+ employees
Open for applications
$183.4-297.4k
Salary dependent on location + Annual bonus + Equity
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- Deep Roots: 12+ years of professional engineering experience, with a proven track record of building the critical APIs and infrastructure that enable other engineers to succeed
- C# / .NET Mastery: Expert-level, current "under the hood" knowledge of the Microsoft .NET technology stack (C#, .NET Core, ASP.NET MVC, Web APIs)
- Architectural Stewardship: Extensive hands-on experience with distributed systems and design patterns (Saga, CQRS, Event Sourcing) that ensure system resiliency at scale
- A Data-First Mindset: You use performance profiling and data analysis to drive architectural decisions and prove the impact of your technical recommendations
- Modern Tooling: High proficiency with Git, SQL Server, and advanced debugging/profiling tools to optimize high-traffic environments
- A Collaborative Spirit: A proactive, "no-ego" approach to problem-solving. You are a translator who can move between deep technical details and high-level business strategy
- Education: B.S., M.S., or PhD in Computer Science, Physics, Engineering, or a related field (or equivalent practical experience)
- We are leaning into the future of AI-assisted development and love to work with engineers who do the same:
- AI as a Teammate: Hands-on experience leveraging AI coding tools (e.g., Claude, ChatGPT, Cursor, GitHub Copilot) to accelerate development, improve code quality, and streamline debugging workflows
- Engineering Judgment: Ability to critically evaluate and integrate AI-generated output, applying sound engineering judgment to ensure correctness, security, and maintainability
- AI Integration: Experience integrating LLM APIs (e.g., OpenAI, Anthropic) or AI services into production applications
- A Growth Mindset: Eagerness to stay current with the rapidly evolving AI tooling landscape and champion best practices for AI-assisted development within the team
- Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway
What the job involves
- We are seeking a high-impact Staff Software Engineer to serve as a technical visionary and force multiplier across our R&D organization
- While you will be a foundational member of a team, your influence extends beyond a single product area – you are a process architect who ensures our implementations are robust, elegant, and scalable for the long term
- In this role, you will lead through high-level design and deep hands-on execution, with roughly 70% of your time spent building core abstractions and 30% shaping the broader architectural roadmap through peer partnership and mentorship
- Because we build for high-scale performance, expert-level mastery of C# and the .NET stack is the bedrock of how you will raise the talent bar at ServiceTitan
- What You’ll Do
- Own the Architectural Vision: Serve as the go-to technical authority not just for a squad, but for complex cross-functional domains, ensuring our systems remain scalable and a point of pride for the entire organization
- Lead through Execution: Drive the delivery of high-complexity systems and foundational abstractions, taking projects from initial architectural sketch to successful production launch
- Architect for Global Scale: Design and implement cloud-native patterns (Docker/Kubernetes) and distributed systems that handle the massive throughput of a public-stage SaaS platform
- Nurture the Ecosystem: Proactively identify systemic technical debt and lead initiatives to improve our shared engineering engine with a long-term, business-owner mindset
- Elevate the Bar: Maintain our high standards for clean code and performance. You will be a key contributor to our engineering best practices and play a vital role in expanding our interview bench and mentoring senior talent
- Collaborate as a Strategic Partner: Partner with Product, Design, and Engineering leadership to explore "the art of the possible," translating executive-level goals into technical reality
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
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