Director of Product Marketing and Consumer Experience, Devoted Health

• A purpose-driven individual who is passionate about Devoted’s mission and impact
• 10+ years of operational work experience; preferably in strategy, consulting, product management, brand strategy, or operations
• Demonstrated success in cross-functionally implementing consumer initiatives, new products, or service design
• Proven experience in strategic planning, consumer insights, and initiatives that involve service design or customer adoption
• Ability to work in a tech/product/data environment with lean/continuous improvement orientation
• Ability to cultivate brand and member-centric insights and training

Desirable

• This role is an all-athlete strategy and operations position, focused on various initiatives to support Devoted’s service strategy and implementation
• You will report to the Chief Marketing Officer
• Role will be a combination of strategic and operational initiatives to support the Devoted brand: integrated/experiential marketing, awareness campaigns, communication, and engagement initiatives that grow brand recognition with B2B and B2C audiences
• Develop and evolve a “lighthouse” for the Devoted brand that is widely known and deeply understood by all internal and external partners
• Foster, help scale, augment the culture and brand of exceptional service
• Ensure ROI of compelling campaigns, communications, content, research, and outreach strategy
• Develop, sponsor, or quarterback agile plans in response to emerging issues/opportunities with strategic, collaborative, and data-driven judgment
• Run an internal creative team to drive continuous innovation and impact