QA Engineer, tem

• Proven experience owning quality for web products: 3+ years working in a manual QA role where you were responsible for defining test plans and acceptance coverage for complex, user-facing web applications
• Experience partnering closely with product & engineering: A track record of working in cross-functional, agile teams where you helped shape acceptance criteria early and influenced how features were delivered
• Strong written documentation in English: Demonstrated ability to write clear, structured test cases, bug reports, and QA documentation that enables fast understanding and action
• Comfortable testing complex domains: Experience validating systems with multiple flows, edge cases, and integrations (e.g. pricing logic, internal tools, APIs, or data-driven products)
• Ability to operate with ambiguity: Experience working in fast-moving environments where requirements evolve and you’ve helped bring clarity through thoughtful testing and questioning
• If you’re excited about this role but not sure you meet every requirement, we’d still love to hear from you. Your unique perspective could be exactly what we’re looking for

Desirable

• We’re looking for a QA Engineer to be a quality champion across our product lifecycle, ensuring that every feature we ship is reliable, intuitive, and ready for real-world use
• This role exists to bring rigour and clarity to how we define, test, and validate complex energy products - spanning internal pricing and tendering tools through to customer-facing self-service and insights portals
• In your first 12 months, you’ll play a critical role in major product launches by shaping test strategies early, uncovering edge cases before customers do, and raising the bar for acceptance quality across the team
• Your work will directly improve release confidence, reduce production issues, and help us scale our platform without compromising on user experience
• Own end-to-end quality for key product launches: Design and execute comprehensive test plans for major initiatives, ensuring critical paths, edge cases, and real-world usage scenarios are fully covered before release
• Embed quality early in delivery: Partner closely with product managers and engineers to define clear acceptance criteria and testing strategies at the story and project level, reducing rework and late surprises
• Deliver confident releases: Lead manual acceptance testing across internal systems and customer-facing products, validating functionality, UX, integrations, and APIs to ensure production-ready outcomes
• Drive fast, clear feedback loops: Identify, document, and track defects using structured templates, collaborating with engineers to resolve issues quickly and prevent regressions
• Continuously improve how we test: Evolve QA processes, documentation, and tooling - leveraging AI where appropriate - to increase efficiency, consistency, and overall product quality as the team scales

• Our processes normally take around 2-3 weeks from first call to offer
• First call with our Talent Team (30 Mins). This is to understand your experience, motivations, and discuss the role in more detail
• Behaviour Interview with the Hiring Manager (60 Mins). This is your chance to really understand the role, the expectations, and ensure alignment on ways of working
• Skills Interview with the Team (60-90 Mins). You’ll meet with potential peers in this session and will work through a practical test planning exercise, writing test scenarios and document bugs, before discussing your testing approach and prioritisation
• Culture-Add Interview with Stakeholders (45 Mins). The final session will be with two cross-functional stakeholders, and will explore how your values align with ours, and is designed to be a genuine two-way conversation, your chance to understand what it’s really like to work at tem