Senior Product Manager, SpyCloud
Unified Portal
More information about location
2+ days a week in office
Cybercrime analytics platform
Open for applications
Cybercrime analytics platform
201-500 employees
Open for applications
More information about location
2+ days a week in office
201-500 employees
Company mission
To make the internet a safer place by disrupting the criminal underground.
Role
Who you are
- This role requires a balance of strategic vision, executional excellence, and a deep understanding of customer needs within the cybersecurity landscape
- This position demands a blend of technical understanding, business acumen, and customer empathy
- You thrive in a dynamic environment, are comfortable managing competing priorities, and excel at delivering high-quality features on schedule
- Above all, you are passionate about solving problems for customers and helping them succeed in the ever-evolving field of cybersecurity
- 5+ years of product management or development experience, with at least 2 years in a senior-level role
- Experience with portal/console product development ideally in cybersecurity, or enterprise software
- Understanding of various data sources available in the cybersecurity market and the ability to map their applicability to market-driven use cases
- Demonstrated ability to leverage qualitative and quantitative data to prioritize and drive decision-making
- Experience with agile scrum development and lean startup principles
- Curious and comfortable engaging in professional conversations with target buyers and users
- Excellent verbal and written communication abilities, capable of engaging with both technical and non-technical stakeholders
- MBA preferred
- Comfortable using collaboration and CRM tools such as Slack, JIRA, and Salesforce
- Willingness to travel domestically and internationally up to 25%
What the job involves
- As a Senior Product Manager, you will play a key role in shaping our cybersecurity product offerings for enterprise and investigative use cases
- You will guide the strategy, development, and delivery of solutions that empower organizations to tackle complex cybersecurity challenges effectively
- You will lead cross-functional teams in bringing new products and features to market, enhancing existing offerings, and ensuring alignment with organizational goals
- Success in this role will require collaborating across engineering, marketing, sales, and design teams to deliver solutions that meet both business and customer needs
- You will also advocate for intuitive user experiences where appropriate, ensuring products are accessible and impactful
- Define the vision, strategy, and roadmap for SpyClouds Enterprise and Investigations cybersecurity products, ensuring alignment with market demands, customer needs, and company objectives
- Drive the end-to-end delivery of new features and enhancements, working closely with engineering teams to ensure timely and high-quality execution
- Collaborate with customers, stakeholders, and internal teams to gather, document, and prioritize product requirements. Create clear and actionable user stories with detailed acceptance criteria to guide development
- Engage directly with customers and prospects to understand their workflows, pain points, and desired outcomes. Use these insights to inform product development and ensure solutions address real-world challenges
- Work with UI/UX design teams to ensure product interfaces are intuitive and user-friendly, especially for enterprise and investigative use cases. Balance user experience considerations with technical and business constraints
- Monitor industry trends, emerging technologies, and competitive offerings. Use this knowledge to identify opportunities for innovation and differentiation
- Oversee the full lifecycle of the products and features, from ideation/discovery, prototyping to launch, iteration, and sunsetting. Maintain focus on delivering value at every stage
- Collaborate with product marketing to define positioning, messaging, and materials for product launches. Support sales teams with training, collateral, and customer presentations
- Define success metrics for product launches and enhancements. Regularly analyze performance data and customer feedback to identify opportunities for improvement
Our take
Mainstream browsers are heavily monitored to help combat cybercrime, but these browsers are generally not used by digital criminals. The 'dark web' operates outside of the legal web, with criminals using such platforms to sell login details and other sensitive information.
SpyCloud provides a web plugin that monitors websites and forums on the dark web to inform companies of when sensitive data that matches their credentials is located. This allows companies to identify and take action upon a data breach before any harm can be done.
There are many fraud and cybercrime detection software companies on the market but SpyCloud's specialisation in monitoring the darkweb has carved it out a distinct niche. This has seen it attract an impressive client list of over 500 enterprises, as well as significant funding that supports further platform development.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Jun 2024
$35m
GROWTH EQUITY VC
Aug 2023
$110m
LATE VC
Total funding: $203.5m
Company benefits
- 401(k)
- Health, Vision and Dental Insurance
- Generous PTO Plan
- In-office meals provided
Company values
- Focused - Our customers are threatened by actors who live to cause harm. Everything we do aims to stop these injustices
- Grounded - We’re measured by what we discover and prevent. Our solutions solve real challenges in customers’ lives
- Driven - We live to act, because threats never sleep. We’re also optimists who inspire each other to reach our goals
- Insightful - We ask questions, seek the real issues, and reduce the noise to actionable truths
- Inventive - Curiosity is a necessity for us. We thirst for puzzles that prove our mettle
- United - Individually we’re awesome. Together we’re unstoppable. Our best ideas happen when we pool our perspectives
Company HQ
Bouldin Creek, Austin, TX
Articles
Leadership
Ted Ross
(Co-Founder & CEO)They worked in Security Systems for the US Air Force before serving in Engineering at West Corporation, Wal-Mart and Extreme Networks. They worked at HP for 4 years in Threat Intelligence before co-founding SpyCloud in 2016.
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