GTM Automation Lead, Cresta

$140-160k

+ Offers Equity

SQL

Salesforce

Zapier

Senior and Expert level

New York

San Francisco Bay Area

Remote from US

Real-time intelligence for contact centers

Be an early applicant

Real-time intelligence for contact centers

201-500 employees

B2BArtificial IntelligenceCustomer serviceSaaSSales

Be an early applicant

$140-160k

+ Offers Equity

SQL

Salesforce

Zapier

Senior and Expert level

New York

San Francisco Bay Area

Remote from US

201-500 employees

B2BArtificial IntelligenceCustomer serviceSaaSSales

Company mission

To use AI to help people learn high-value skills and make business radically more productive.

Job

Company

Role

Who you are

5+ years in GTM Ops, Marketing Ops, RevOps, or similar
Hands-on experience with sequencing tools (Gong Engage preferred)
Proven ability to build automation that drives pipeline outcomes
Strong Salesforce fluency (activation layer, not platform ownership)
Comfort operating in modern GTM tooling + no/low-code environments

Desirable

Zapier / Make / N8n / Lovable / webhooks / APIs
Deliverability + outbound quality controls
SQL or data warehouse exposure
Experience operationalizing signal-based GTM plays at scale

What the job involves

We’re hiring a senior, hands-on GTM Automation Lead to build the systems that power our top-of-funnel motion
You’ll turn signals, enrichment, and modern automation tools into measurable pipeline impact — partnering closely with Marketing, SDRs, and Revenue Technology
Build signal-based activation workflows across Common Room, Salesforce, and a sequencing platform (Gong Engage preferred)
Design and operate enrichment waterfalls (ZoomInfo, LeadIQ, Clay)
Translate prioritized audiences into sequences, tasks, and SDR workflows
Partner with Revenue Technology on Salesforce changes delivered on a biweekly sprint cadence
Instrument dashboards, QA checks, and experiments to improve conversion and speed

Our take

Cresta is an innovative customer service platform which leverages artificial intelligence in order to assist sales and service agents in improving their performance. The platform identifies the best employees and analyses why they outperform their colleagues before providing personalised guidance to other members of staff.

This unique approach enables the rapid sharing of best practices, and both improves and consistently implements customer service across an organisation. The app is fully compatible with mobile platforms, effectively providing an expert at every customer touch point. In addition, the machine learning aspect of Cresta enables companies to continuously optimise their performance.

Considering that over a trillion dollars is spent by businesses globally on customer service calls a year, Cresta has been afforded a massive opportunity if it can continue to improve this aspect of business for its clients. The company has already been recognised as an innovator in the space, and the expansion of its AI solutions suggests it is poised and ready to move with the times and find further success.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

129% employee growth in 12 months

Glassdoor (4.4)

Company

Funding (last 2 of 4 rounds)

Nov 2024

$125m

SERIES D

Mar 2022

$80m

SERIES C

Total funding: $276m

Company benefits

Work with an A+ team of ex-Founders, world leading scientists, and nationally competitive athletes
Weekly lunch & learn
Mentorship - A world class mentorship board advises and mentors our team-members to capture the opportunity ahead of us

Company HQ

Heritage District, Sunnyvale, CA

Leadership

Zayd Enam

(Co-Founder & CEO)

Co-founded MediConnect. Dropped out of Stanford PhD computer science programme to start Cresta.

Tim Shi

(Co-Founder & Board Member)

Co-founded AI+ Club. Dropped out of Stanford PhD computer science programme to start Cresta.

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