Generalist Analyst, Resolver
Arabic Speaker
Risk-intelligence software
Open for applications
Risk-intelligence software
201-500 employees
Open for applications
201-500 employees
Company mission
To create a digital world that is safe for everyone.
Role
Who you are
- This role is ideal for anyone wanting to use research, intelligence and analysis to make the internet a safer place for everyone
- Fluent proficiency in English and Arabic (ability to read, write and speak) is essential
- A degree level qualification or equivalent experience
- Existing knowledge and ability to carry out research across different social media platforms
- Excellent research and report-writing skills, critical thinking, and attention to detail
- Ability to prioritise, manage deadlines and workloads across multiple issues/cases
- Creativity and flexibility in addressing specific case or project needs and changes of circumstance
What the job involves
- Would you like a role that makes a real world impact? The protection of children and vulnerable users has been a fundamental part of Resolver’s mission since the company was formed; we are now looking for a talented and committed individual to join our Intelligence team
- It is only in diversity that we can tackle global problems; our analysts come from a wide range of nationalities and together we speak over 50 languages
- A genuine interest in online safety meaning you are committed to proactively researching new trends and areas of risk
- Ability to work in content moderation queues that may feature graphic or distressing content
- A keen problem solver who is highly inquisitive in nature
- Excellent communication skills, particularly the ability to write concise and informative reports
- Ability to work and communicate with teams from around the world, writing up handover notes and meeting outcomes
- A demonstrable interest in intelligence and intelligence analysis
- Knowledge of social media platforms that feature live streaming/ broadcasting features
- There will be a weekend coverage rotational shift pattern in place
Our take
Resolver, formerly Crisp, is a pre-eminent name in the now-crowded field of social media monitoring services. The company was founded with the objective of identifying internet-based threats to children, and has since evolved into a provider of wider digital marketing services for its clients through the use of sophisticated artificial intelligence tools and a growing team of analysts.
After an acquisition by U.S. risk giant Kroll in 2024, Resolver is looking to synergise its services with its new parent company. Combining AI technology and real-time alerts with Kroll’s risk advisory expertise should significantly expand the value of Kroll’s offerings.
Perhaps the biggest reason for Resolver's former iteration as Crisp's success to date is its roots in online harm-detection. For example, the reputation it has built through operating in environments where analysts simply cannot make mistakes has been crucial to winning the trust of over 1000 brands. Resolver must hope that under new ownership, that reputation will be furnished rather than diluted.
Steph
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (1 round)
Oct 2018
$25m
GROWTH EQUITY VC
Total funding: $25m
Company benefits
- 33 days holiday including Bank Holidays
- Critical Illness
- Life Insurance Cover
- Healthcare Cash Plan
- An attractive pension
- Cycle to Work Scheme and Commuter Loans to help your journey to work
- Employees perks with freebies, discounts, rewards and more
- Free yoga classes twice a week
- Subsidised gym membership
Company HQ
Leeds City Centre, Leeds, UK
Leadership
Adam Hildreth
(Founder)Prior to founding Crisp in 2005, they were Managing Director of Dubit.
Salary benchmarks
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