Data Science, Dropbox
Customer Success Intern (Summer 2025)
Expected monthly rate for this role is €3.500—€3.500 EUR
Smart workspace company
Job no longer available
Smart workspace company
1001+ employees
Job no longer available
Expected monthly rate for this role is €3.500—€3.500 EUR
1001+ employees
Company mission
Dropbox's mission is to design a more enlightened way of working.
Role
Who you are
- An upcoming sophomore or graduate student, graduating in '27 or later, majoring in fields like Data Science, Statistics, Applied Mathematics, Economics, Computer Science, or Engineering
- Able to work independently and proactively engage with business stakeholders
- Expertise in dissecting unstructured datasets via tools like SQL, Python, or R
- Strong verbal and written communication skills
What the job involves
- As a Dropbox intern, you are part of a top-notch learning experience with data scientists from all backgrounds
- You’ll have a dedicated Dropboxer by your side, mentoring you every step of the way
- Our goal is to create a robust and impactful learning experience
- You can expect to learn how to apply modern data science principles across our revenue, marketing and product teams
- We're all about feedback, so anticipate continual guidance refining your approach
- And while you're forging your path, we're here to ensure you bond with like-minded interns, discover mentors, and lay the bricks for an expansive professional network
- For Summer 2025, we offer two start dates culminating in a 12-week internship: 5/27 - 8/15 or 6/24 - 9/12
- Develop a deep understanding of customer journey phases and key business metrics
- Perform analytical deep-dives to analyze problems and opportunities, identify the hypothesis and design & execute experiments
- Identify key trends and build executive-facing dashboards to track the progress of acquisition, monetization, and engagement trends
- Extract actionable insights through analyzing large, complex, multi-dimensional customer behavior data sets
- Translate complex concepts into implications for the business via excellent communication skills, both verbal and written
- Work with cross-functional teams (including Data Science, value management, technical solutions, and customer success) to rapidly execute and iterate findings
Our take
Dropbox started by helping people bring together their files in one central place. The contents of these folders are synchronised to Dropbox's servers along with other computers and devices where the user has installed Dropbox, keeping the same files up-to-date across all devices.
Nowadays, there are lots of competing companies in cloud storage, and some with better distribution (e.g. Google and Apple). This explains why Dropbox is making a big push to reinvent itself after a fairly disappointing run since its IPO in 2018. The new Dropbox turns folders into "Spaces", which are collaboration hubs for teams, complete with comment streams, artificial intelligence tools and integrations into services such as Slack.
The company continues to build out its offerings through acquisitions, such as that of Formswift, bolstering its end-to-end agreement workflow capabilities. Indeed, It's very clear that Dropbox is trying to make a big move from being just a storage company. This seems to be a necessary move given the competitive nature of the industry it is operating within.
Freddie
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2014
$350m
SERIES C
Oct 2011
$250m
SERIES B
Total funding: $607.4m
Company benefits
- Medical, dental, and vision coverage
- We offer a generous company contribution toward individual medical, dental, and vision insurance coverage, including contributions toward dependent premiums
- Keep sharing and collaborating with friends and family even when you’re not at work with free Dropbox space for your whole crew
- Take the vacation you’ve always dreamed of with up to four consecutive weeks of paid time off
- Celebrate common holidays without your paycheck taking the hit with 11 company paid holidays
- Each Dropboxer has access to 32 hours of paid volunteer time off each year that they can use to support the causes close to their hearts
- We regularly offer panels and seminars featuring the best minds in tech, talent, diversity, and beyond that any Dropboxer can attend from the comfort of their home
- No two Dropboxers are the same, and their benefits shouldn’t be either. Our Perks allowance empowers employees to customize their benefits in line with what really matters to them
Company HQ
Mission Bay, San Francisco, CA
Leadership
Arash Ferdowsi
(Co-Founder)Studied Computer Science at MIT before founding Dropbox straight out of university
Drew Houston
(Co-Founder & CEO)Studied Computer Science at MIT before founding Dropbox straight out of university
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