Senior Content Manager, Dext
Creative Operations, FinTech
Empowering everyone to make the right decisions at the right time
Open for applications
Empowering everyone to make the right decisions at the right time
501-1000 employees
Open for applications
501-1000 employees
Company mission
To make business' data work for them, so every business can focus on what matters.
Role
Who you are
- You’re a strategic yet hands-on operator who thrives at the intersection of creativity and process
- You bring structure to ambiguity, communicate clearly, and know how to keep complex projects moving. You’re confident managing stakeholders and setting boundaries with diplomacy and trust
- Maybe you started in content and moved into operations, or the other way around; either way, you understand both the art and the architecture of great content
- Solid experience in content, brand, or creative operations (agency or B2B in-house)
- Proven record managing multi-stakeholder creative projects from brief to delivery
- Excellent writing and editing skills, with a strong understanding of B2B messaging
- An operational mindset: you build systems and frameworks that make teams more effective
- Skilled at stakeholder management: you align priorities, negotiate deadlines, and build trust
- Experience collaborating with designers, agencies, and cross-functional partners
- Confident using tools like Jira, Asana, or Monday.com, and comfortable using data to track performance
- Strategic and executional: you understand the “why” behind creative decisions and deliver with precision
- Collaborative: you connect dots across Marketing, Sales, Product, and external partners
- Adaptable: you build structure in fast-changing environments
- Customer-focused: You care about outcomes and impact, not just deliverables
What the job involves
- We’re now looking for a creative, collaborative, and considered Senior Content Manager (Ops & Delivery) to ensure smooth, efficient delivery of all brand and content projects
- This role sits at the intersection of content creation, project management, and creative operations
- As Senior Content Manager (Creative Operations), you’ll own the systems and workflows that keep Dext’s creative team running smoothly, ensuring our brand and content projects move efficiently from concept to delivery, on time and on brand
- This is not a purely copywriting role. It’s for someone who loves both the craft and the coordination: turning ideas into scalable processes that enable brilliant work
- Lead end-to-end creative workflows and project delivery for brand campaigns, content initiatives, and regional requests
- Build and maintain frameworks: briefs, approval flows, asset libraries, and brand guidelines
- Track capacity and prioritise projects to balance demand with creative bandwidth
- Collaborate with internal teams, agencies, and freelancers to deliver high-quality work efficiently
- Continuously refine processes to improve visibility, speed, and stakeholder satisfaction
- Create or refine high-impact content across key formats, website copy, campaign messaging, case studies, and thought leadership
- Ensure every piece of content aligns with brand strategy, tone, and positioning
- Leverage AI and automation tools to enhance workflow and scale output while maintaining quality and voice
- Act as primary point of contact for Brand & Content requests from regional marketing, sales, and product teams
- Run the intake process for teamwork: evaluate requests, scope projects, and set realistic timelines
- Build strong working relationships with cross-functional partners to understand needs and deliver valuable work
- Create enablement materials (templates, guidelines, training) that empower teams to execute brand-consistent work independently
- Build trusted relationships with cross-functional partners, keeping communication clear and transparent
Salary benchmarks
Our take
Dext was the first software company to automatically process information from uploaded images of receipts and invoices, cutting down the time lost to manually sorting them.
There's a good in-built virality for this kind of business, with accountants recommending the product to their customers as it makes both of their lives easier.
Dext has made several key hires to continue its growth trajectory, including a new CEO, CPO and Technology Officer. It will be important for them to continue to stay at the forefront of the technology, add on more useful features and continue forging partnerships with accountancy companies to stay ahead of the competition.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Jan 2020
$72.6m
SERIES C
Jul 2017
$50m
SERIES B
Total funding: $137.6m
Company benefits
- Summer hours
- Flexible working
- Option to work abroad
- Your birthday off
- Generous annual leave
- Paid volunteering days
- Health insurance or healthcare allowance
Company values
- Be Brave - Everyone in the company has a voice to challenge ideas and the status quo
- Be Exceptional - We set high standards for ourselves. We aim to be exceptional at what we do
- Be Together - We are one team. There is no such thing as individual success without team success
Company HQ
London, UK
Articles
Leadership
Sabby Gill
(CEO)Current Chair at Digital Leaders. Former CEO of Thomas International, EVP & Managing Director at Sage, and EVP at Epicor Software.
Diversity, Equity & Inclusion at Dext
- We hire on potential, not just on experience and we know that some people are less likely to apply for a role if they don’t meet 100% of the criteria. At Dext we are committed to cultivating a diverse, inclusive and empowering culture, so please apply if you meet the majority of these competencies. You can read more about our Diversity and Inclusion commitments.
Share this job