Payroll & People Generalist, Headway
$84-124k
+ Equity compensation
Therapist-by-insurance marketplace
Be an early applicant
Therapist-by-insurance marketplace
1001+ employees
Be an early applicant
$84-124k
+ Equity compensation
1001+ employees
Company mission
To build a new mental healthcare system, rewired for access and affordability.
Role
Who you are
- You have 3+ years of experience in payroll processing, with demonstrated ownership of core payroll duties such as auditing, reconciling, and troubleshooting
- You have experience in People Operations, with hands-on ownership of employee data updates, inquiry management, and cross-functional support across People Ops, HRBPs, and Total Rewards
- You have exposure to HR compliance and/or HRBP programs and are eager to grow your skillset in these areas
- You thrive in a high-growth, fast-paced environment and enjoy building repeatable systems
- You have a strong sense of ownership and accountability for your work, and a natural service mindset when supporting employees
- You are comfortable working with HRIS and payroll systems (Workday & OSV experience is a strong plus)
- You have a sharp eye for detail and are confident working with data, spreadsheets, and documentation
What the job involves
- As Headway’s Payroll & People Generalist, you’ll be a critical member of our growing People Ops team, helping us deliver a seamless employee experience while ensuring operational excellence across payroll, compliance, and employee support. You’ll primarily support payroll processes, while also partnering with our Benefits, HR Compliance and HR Business Partner (HRBP) functions to drive high-impact work for our team of 750+ employees
- This is an ideal role for someone with strong payroll and HR generalist experience who’s looking to continue to deepen their skills in these areas, as well as expand to HR compliance and employee programs at a high-growth, mission-driven company
- Support Payroll Operations by partnering with the Payroll Lead to process bi-weekly pay cycles in Workday, perform regular payroll audits, manage tax notices, and ensure compliance with regulations
- Coordinate with People Operations, HRBPs, Total Rewards, and Finance teams to ensure accurate employee data updates, journal entry support, and seamless month-end payroll close
- Own Tier 1 People-support tickets, respond to employee inquiries related to payroll, benefits, and People Ops programs, and escalate complex issues as needed
- Maintain internal employee resources and documentation based on recurring inquiry themes and support training completion tracking across the organization
- Partner with HRBPs on lifecycle and offboarding logistics including severance agreements administration and performance documentation
- Assist with compliance-related tasks including training administration, documentation, audits, and ad hoc projects to ensure consistent recordkeeping and regulatory alignment
- Identify opportunities to automate workflows and optimize manual processes across payroll and People Operations
Our take
1 in 4 US citizens are currently living with treatable mental health conditions, however, a vast majority of people are unable to access the care they need, the primary reason being cost. Headway connects clients with therapists who accept insurance as payment and provides independent practitioners with the tools and resources needed to serve their patients and manage administrative workloads.
Headway’s concept is timely, with national mental health under particular strain following events from the past few years. The company facilitates over 300,000 appointments per month and has attracted backing from the likes of Accel and Google Ventures.
Covering 16 states and the District of Columbia, the company intends to broaden its presence across the US using its 2023 Series C funding of $125 million. This is a crucial avenue for further growth, as medical care deserts across the US mean the potential market is vast.
Freddie
Company Specialist at Welcome to the Jungle
Insights
64% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jul 2024
$100m
LATE VC
Oct 2023
$125m
SERIES C
Total funding: $327m
Company benefits
- Work from home opportunities
Company HQ
Tribeca, New York, NY
Leadership
Andrew Adams
(CEO)Worked as a Product Analyst at Spring, and was a Software Development Engineer Intern at Amazon.
Salary benchmarks
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