Engineering Manager, Nayya

• We are seeking a leader who thrives in an environment that prioritizes impatience, excellence, resilience, and courage - someone who is excited about leading teams that make an immediate impact while pushing the boundaries of what’s possible
• 7+ years of professional experience in Site Reliability Engineering, DevOps, Infrastructure Engineering, or related roles, with at least 2 years in a people management or team lead capacity
• Proven track record of leading, and scaling engineering teams in a fast-paced startup or growth-stage environment
• Strong technical background with hands-on experience building and maintaining high-performance, scalable systems
• Proficiency in at least one modern programming language such as Python, Ruby, Go, JavaScript, or similar
• Extensive experience with AWS, specifically:
• VPC networking, Route 53, ECS, EKS, Lambda, API Gateway, and RDS (Postgres/Aurora)
• Data infrastructure provisioning (EMR, Glue, Redshift, Step Functions, Athena)
• Deep understanding of infrastructure as code (Terraform preferred) and CI/CD pipelines (GitHub Actions preferred)
• Strong knowledge of site reliability practices, incident management, monitoring, and alerting. Familiarity with Datadog or similar observability platform(s) and tooling is a plus
• People-First Leadership: Genuine commitment to developing engineers, creating inclusive teams, and leading with empathy and accountability
• Agility: Ability to adapt to rapidly changing priorities and shifting technical landscapes while keeping your team focused and effective
• Excellence: Commitment to high standards for reliability, performance, scalability, and team culture
• Courage: Willingness to make difficult decisions, have hard conversations, and step up to complex technical and organizational challenges
• Technical Depth: Staying close to the codebase and infrastructure, leading by example through hands-on contributions

Desirable

• We are looking for a passionate and driven Engineering Manager, Site Reliability Engineering to lead our SRE team at Nayya
• In this role, you will combine strong technical expertise with people leadership to build a high-performing team that ensures the reliability, scalability, and performance of our platform
• This is a hands-on leadership role where you will actively contribute to design, write code, and engage directly in incident response alongside your team
• As an Engineering Manager at a fast-paced, growth-stage startup, you will be a key partner to engineering, product, and data leadership - setting the technical direction for infrastructure and operations while developing the people and processes that make it all work
• You will own the roadmap for reliability and infrastructure, drive strategic decisions, and foster a culture of collaboration, continuous improvement, and technical excellence across the organization
• People Leadership & Team Building:
• Build and lead a high-performing SRE team by hiring, onboarding, and retaining top engineering talent
• Provide regular coaching, mentorship, and career development support to direct reports, helping engineers grow into senior technical and leadership roles
• Conduct meaningful performance reviews, set clear goals, and create individual development plans aligned with team and company objectives
• Foster a team culture rooted in ownership, psychological safety, collaboration, and continuous learning
• Technical Strategy & Execution:
• Define and drive the SRE roadmap in partnership with engineering, product, and data leadership, ensuring alignment with business priorities
• Directly contribute to the design and implementation of highly available systems while guiding the team's technical approach
• Establish and evolve standards for infrastructure as code, observability, CI/CD, incident management, and performance tuning
• Partner with software engineering teams to embed reliability practices into the software development lifecycle, including SLIs, SLOs, and error budgets
• Cross-Functional Collaboration:
• Serve as the primary point of contact for SRE across the organization, translating technical reliability concepts into business impact for non-technical stakeholders
• Collaborate with product, software engineering, and data teams to define and implement best practices for reliability, performance, and scalability
• Represent the SRE team in planning and prioritization discussions, advocating for infrastructure investments and AI enablement
• Operational Excellence:
• Own and continuously improve incident management processes, including on-call rotations, escalation procedures, and blameless postmortems
• Balance rapid delivery with system stability, ensuring reliable deployment pipelines and minimal downtime
• Drive a data-informed approach to reliability by establishing and tracking key metrics, SLIs, and error budgets
• Adapt quickly to evolving business needs and emerging technologies, delivering incremental improvements with a focus on learning and iteration