Software Engineer, ServiceTitan

Contact Center Pro

$124.4-166.4k

Salary dependent on location + An annual bonus + Equity

React

MongoDB

AWS

Kubernetes

TypeScript

GraphQL

Kafka

Redis

Azure

Cypress

RabbitMQ

Jest

JSON

Junior and Mid level

Remote in US

All-in-one operating platform for trades

Open for applications

All-in-one operating platform for trades

1001+ employees

B2BHome improvementReal EstateSaaS

Open for applications

$124.4-166.4k

Salary dependent on location + An annual bonus + Equity

React

MongoDB

AWS

Kubernetes

TypeScript

GraphQL

Kafka

Redis

Azure

Cypress

RabbitMQ

Jest

JSON

Junior and Mid level

Remote in US

1001+ employees

B2BHome improvementReal EstateSaaS

Company mission

To serve the men and women of the field services trades with the tools, training, and support to build their businesses and achieve all their goals.

Job

Company

Role

Who you are

You have 2+ years of experience building scalable web applications and microservice based backend systems
You have created and maintaining JSON Web APIs backed by databases in any strongly-typed back end development framework
You have a deep understanding of messaging systems such as Kafka and have used them extensively in the development of loosely coupled solutions
You take pride in both delivering delightful user experiences and in championing technical excellence
You’re excited to work collaboratively with engineering and across functional teams
You’re eager to contribute your ideas and experiences to help us continuously improve as a product and as a company
You enjoy working on GitHub repos which are setup for CI/CD, automated testing
You have strong communication skills and can easily exchange ideas in a distributed environment

What the job involves

You will be primarily responsible for creating and maintaining complex web-based solutions built on top of a set of loosely coupled microservices
You will work closely with product, design and various engineering teams to develop and deliver scalable, secure, rock-solid, production ready features
You will be expected to iterate rapidly while delivering high-quality outcomes
Design, Test and Deliver scalable, reliable solutions to complex business problems
Own applications that are critical to the success of our customers and our business
Drive frontend architecture and design decisions
Drive architecture and design decisions that deliver reliable, secure, scalable and performant backend solutions
Partner with engineering leaders across teams to drive our vision and lay the foundations for long-term technical excellence
Collaborate with world-class engineering, product and design teams to design solutions to customer problems
Develop and maintain high quality goals with automated test coverage
Value mentorship and enjoy helping engineers around you grow

Our take

ServiceTitan’s software is purpose-built for trades businesses, providing a wide range of tools needed to seamlessly manage their back office and customer experiences, to power business growth.

The rising demand for home services across the country helped shine a spotlight on the lack of modern software for trades, ServiceTitan answered this call for innovation providing support to 11,800+ customers across 10 trades.

2021 saw the company reach a $9.5 billion valuation, however, in the last few months of 2022, there was talk of raising additional funds in traditional equity - as opposed to debt-like funding- which could result in a 20% lower valuation.

That said, the company is showing no sign of slowing, acquiring two more companies in 2022, and is eyeing an IPO off the back of reaching Series G in funding rounds. In addition, the company launched its next-generation operating system, Titan Intelligence, providing a suite of AI-based solutions. ServiceTitan is well set to experience further growth.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

18% employee growth in 12 months

Glassdoor (3.5)

Trustpilot (4.5)

Company

Funding (last 2 of 9 rounds)

Nov 2022

$365m

SERIES H

Jul 2021

$200m

SERIES G

Total funding: $1.5bn

Company benefits

Flexible time off
Fully paid individual medical, dental, and vision coverage
Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
Tax free savings via HSA, FSA, and Dependent Care FSA
401(k) match
Personal development programs and annual learning budget
Medical plan with up to $20,000 in fertility coverage
Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
Adoption support including reimbursement of up to $20,000
Bereavement leave for loss of a pregnancy or loved one
Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more

Company values

Be unapologetically you
Bring your best
Make bold moves
Keep it human
Work your way

Company HQ

Downtown, Glendale, CA

Articles

ServiceTitan Named #7 in the 2022 Forbes Cloud 100

ServiceTitan, Software Provider For Tradespeople, Reaches $8.3 Billion Valuation

ServiceTitan Makes Two Top Hires

ServiceTitan Launches Titan Intelligence, Bringing AI To The Trades

ServiceTitan Acquires Aspire to Move Into Landscaping, Raises $200M at a $9.5B Valuation

Leadership

Ara Mahdessian

(CEO)

They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.

Vahe Kuzoyan

(President)

Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, working to present as President.

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