Senior Director of Product Security and AI, ServiceNow
$274.3-480.1k
+ variable/incentive compensation + ESPP
Cloud-based digital workflows for enterprises
Job no longer available
Cloud-based digital workflows for enterprises
1001+ employees
Job no longer available
$274.3-480.1k
+ variable/incentive compensation + ESPP
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- 15+ experience leading a security application development engineering organization and securing the overall enterprise and security posture in a large-scale environment
- 12+ years of experience driving security product vision, design roadmaps, and digital design transformation and products
- Subject matter expertise in cybersecurity within cloud, enterprise, and across industry platforms, including strategic and tactical security operations, security product solutions, and highly complex security programs
- Strong influence and leadership skills including the ability to motivate and lead cross functional executive, management, and individual contributor teams independently
- Experience with managing product lifecycle, including threat modeling, vulnerability management and end-of-life considerations In-depth knowledge of technology, security, risk, and compliance best practices
- Demonstrated knowledge of zero trust concepts, enterprise systems, cloud solutions and IT/security technologies
- Experience leading diverse, geographically distributed international teams
- Experience with ServiceNow products is a plus
- Experience with advanced Generative AI technologies is a plus
- Experience in designing in SaaS, PaaS, Cloud technologies
- Experience working with Agile teams in a high-growth environment
- Extensive experience in organization vision development, driving organization shift
- Highly developed communication and presentations skills with a superior ability to effectively communicate complex concepts and issues to leadership teams in a highly compelling, persuasive, fact-based manner
- Highly skilled at working cross functionally with technology, engineering, and product teams to create, implement and evolve digital solutions for employee personas
- Deep understanding of software architecture and proven ability to lead through influence and logical reasoning
- BA/BS in Computer Science, Engineering, or equivalent experience; Masters preferred
What the job involves
- ServiceNow is seeking a high energy, high EQ Security Leader who thrives in a highly cross-functional, rapid velocity environment
- As a direct report to Vice President of Application Security, you'll have the opportunity to work with world-class security experts and cutting-edge technology to secure our product portfolio
- You will play a pivotal role in leading ServiceNow’s product security strategy, execution, and risk management initiatives
- This senior leadership position is responsible for ensuring that security is embedded throughout the ecosystem and entire product development lifecycle, including design, development, testing, and deployment of ServiceNow’s products and services
- You will collaborate closely with engineering, product management, core infrastructure, security operations, and executive leadership to ensure that the company's product security posture is industry leading
- You will:
- Drive scale
- Transform culture
- Design end-to-end global enterprise security solutions, technologies, and strategies across a broad set of security disciplines incorporating AI technologies
- Design and implement an integrated security ecosystem blanket to deter, detect, defend, and respond to ServiceNow’s business impacting security, operational security, and risk issues
- Define and implement the long-term vision, strategy, and roadmap for product and application security aligned with company objectives and industry best practices
- Lead efforts to integrate security into the Software Development Life Cycle (SDLC) and DevSecOps pipelines, ensuring that security is considered from inception through deployment
- Take an adversary perspective to identify, prioritize, and mitigate vulnerabilities in our products across both pre- and post-production environments and establish clear processes for vulnerability management
- Develop best-in-class security controls frameworks to enable new initiatives such as our Generative AI efforts
- Manage, mentor, and grow a team of product security engineers and architects responsible for application security testing, vulnerability assessments, and code reviews
- Foster a culture of innovation, collaboration, and continuous improvement within the product security organization
- Partner with product management, engineering, and other relevant teams to ensure that security requirements are clearly defined and implemented within all product offerings
- Work closely with legal and compliance teams to ensure product security meets regulatory requirements (e.g., GDPR, CCPA, and other industry-specific regulations)
- Lead the response to critical product security incidents, vulnerabilities, and threats, ensuring timely mitigation and communication to stakeholders
- Oversee threat modeling, vulnerability scanning, and penetration testing to identify and mitigate risks in products and applications
- Ensure that security risk assessments are conducted regularly and that remediation efforts are tracked and closed in a timely manner
- Champion security best practices within the organization, driving awareness and education for product teams and stakeholders on secure coding practices and emerging threats
- Represent product security efforts in customer-facing engagements, providing confidence to clients regarding our security posture
- Stay current with emerging threats, vulnerabilities, and security technologies, and incorporate learnings into product security strategies
- Drive research and adoption of new security technologies, methodologies, and tools to enhance product security capabilities
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Founder & Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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