IT Technician, Kiavi
$72-95k
+ 5% Bonus
More information about location
5 days a week in office (Market St, CA)
Simplifying the financing process for real estate projects
Be an early applicant
Simplifying the financing process for real estate projects
201-500 employees
Be an early applicant
$72-95k
+ 5% Bonus
More information about location
5 days a week in office (Market St, CA)
201-500 employees
Company mission
Kiavi's mission is to bring technology-driven and innovative products and services to real estate investors.
Role
Who you are
- At least 3+ years experience providing IT support
- Able to lift and move up to 50lbs
- MDM experience with software like Kandji and Endpoint Central
- SSO user management experience
- Google Workspace user administration experience
- Knowledge of Windows and Mac OS; basic server and network knowledge
- Must be comfortable with all facets of computer setup, hardware and software installation, and peripherals
- Self-starter, problem solver, great communicator; ability to dive into resolving issues and operate with minimal guidance
- Experience in a start-up, bank, or a company managing sensitive data
What the job involves
- As our IT Technician, you will maintain equipment inventory, install software, troubleshoot problems for end users, configure equipment and software
- You will be executing new hire onboarding and employee offboarding providing access to the tools employees need to perform their duties, as well helping managers and users set up audio/visual presentations and meetings
- You will also be responsible for maintaining our conference rooms on a daily basis. As an IT technician managing your time will be crucial
- The order you work on your priorities will be important to the success of the team
- When you are not working on day to day tickets, you will have IT projects and initiatives to work on
- Besides providing support, onboarding, and offboarding there are exciting projects waiting for you in a growing company where you can expand your knowledge and skills
- Above all, you will make sure our company's software and hardware are running smoothly
- Provide help desk and desktop support to end users
- Log, track and route/escalate issues and service requests received through ticketing system
- Install, configure, support and maintain computers, printers, phones, software, and all other company equipment within established standards and guidelines
- Help implement and manage OKTA SSO integration
- Help implement and manage MDM Endpoint manager vendors Kandji and Intune
- Manage hardware and software inventory
- Be responsible for onboarding/offboarding processes from beginning to end
- Coordinate with external vendors for equipment service as needed
- Provide support and assistance to other IT team members
- Assist with Audio Visual requirements and setup for company meetings
- Be responsible for daily morning conference room “readiness” checks to make sure our conference rooms are clean, organized and ready for our users
- Assist with maintaining knowledge base and department process/policy documentation
- Help implement policies and procedures around security, and ensure all deployed computers have valid encryption and endpoint management software
- Maintaining clean and organized work areas like your desk, work bench, IT storage closets, and IT server and phone rooms
- Performs other related duties as required
Our take
Whether flipping or renting houses, real estate investors often require quick financing to close a transaction. Kiavi (previously LendingHome) is a lending company that focuses exclusively on lending to real estate investors, with an automated platform that makes use of machine learning and predictive-analytics to help prevent investors overstretching.
The company has grown to become one of the leading lenders to real estate investors in the country. The company has provided more than $13 billion in funded loans.
An impressive debt funding round of $300 million in early 2025 comes off the back of a 46% year-over-year loan-marking increase in 2024. Despite a slow housing market, the company is well set to help revitalize the $25 trillion worth of aged US housing stock to help ensure housing for millions of Americans.
Steph
Company Specialist at Welcome to the Jungle
Insights
-18% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Dec 2020
$75m
SERIES E
Oct 2017
$57m
SERIES C
Total funding: $241.2m
Company benefits
- Lunch & snacks
- Paid parental leave
- Commuter benefits
- Equity
- Work from home opportunities
- Health insurance
- Flexible PTO
Company HQ
Financial District, San Francisco, CA
Leadership
Arvind Mohan
(CEO)Began working for the company in 2016 as the Chief Operating Officer until being promoted to CEO in Feb 2023. Former Director of Securitized Products Trading at Barclays.
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