Principal Technical Product Manager, Smarsh

• 5+ years of experience in product management, with a proven track record of building and delivering products for developers (e.g., APIs, infrastructure, platform services)
• A strong technical background with hands-on experience in software engineering, SRE, or infrastructure/cloud architecture. You are comfortable leading technical discussions on topics like system design, APIs, and database architecture
• Deep knowledge of the public cloud ecosystem, particularly AWS. You should have a firm grasp of services like RDS, S3, DynamoDB, Kinesis, IAM, and the trade-offs between them
• Broad experience with a variety of datastore technologies, including relational (e.g., PostgreSQL, MySQL), NoSQL (e.g., MongoDB, Cassandra), and in-memory stores (e.g., Redis, Memcached)
• Excellent communication skills, with the ability to articulate a compelling vision and articulate complex technical concepts to both technical and non-technical audiences
• A deep understanding of the competitive landscape, both internal (existing solutions) and external (cloud provider offerings, open-source technologies), to make build-vs-buy decisions
• A customer-obsessed mindset and a genuine passion for making developers' lives easier

Desirable

• We are seeking a deeply technical and strategic Technical Product Manager (TPM) to own the vision and roadmap for our core workload assets
• This is a high-impact role within our Platform Engineering group, responsible for the foundational data services that power all of our applications
• You will be the single-threaded owner for a complex portfolio of technologies, including managed datastores (like RDS, DynamoDB, and Elasticache), cloud-native services on AWS, and on-premise data solutions
• Your mission is to create a world-class, seamless experience for our developers, enabling them to provision, manage, and scale their application backends with speed and confidence
• You will blend deep technical expertise with a strong sense of product ownership to define the future of how our company handles data at scale, directly influencing the productivity and innovation of hundreds of engineers
• Own the Vision and Strategy: Define and deliver on a multi-year vision for our portfolio of workload assets. You will develop a clear product strategy and roadmap that aligns with the broader goals of the engineering organization
• Be the Voice of the Developer: Act as the primary liaison between the Platform team and our internal developer community. Conduct interviews, run surveys, gather feedback, and deeply understand their workflows, challenges, and needs
• Drive the Roadmap: Translate complex technical requirements and user needs into a prioritized backlog of clear user stories, epics, and product specifications. You will work within an agile environment to ensure a steady flow of value to our customers
• Serve as a Product Evangelist: Champion the platform's vision and services across the organization. Drive adoption and enablement by working with developers to create clear documentation, best practices, and training materials
• Manage the Asset Lifecycle: Oversee the entire lifecycle of our workload assets—from evaluating new technologies and market trends to managing versions and planning the graceful deprecation of legacy systems
• Analyze and Measure: Define and analyze metrics that measure the success of your products, including developer satisfaction, reliability, performance, and total cost of ownership. Use this data to inform your product strategy
• Lead Through Influence: Collaborate closely with key stakeholders in security, compliance, finance, and application development to ensure our workload assets are secure, cost-effective, and aligned with business goals