Product Design Co-op, Wayfair
July 2025
More information about location
3+ days a week in office
A global online homeware marketplace
Be an early applicant
A global online homeware marketplace
1001+ employees
Be an early applicant
More information about location
3+ days a week in office
1001+ employees
Company mission
To help everyone, anywhere create their feeling of home.
Role
Who you are
- Current Sophomore, Junior, or Senior student pursuing an undergraduate degree in a relevant discipline (Human Factors, Information Design, Human Computer Interaction, UX Design, etc.) with a 3.0 GPA minimum
- A portfolio that demonstrates hands-on design work (digital UX and/or visual design work). Portfolio can be presented online or as a PDF
- Must be returning to the course of study following completion of the Co-op
- Ability to commit to working 40 hours/week (9am-5pm, Monday-Friday) from July 7 to December 19, 2025 in our Boston office
- You must be authorized to work in the United States without visa sponsorship by Wayfair now or in the future
Desirable
- Passion for the user with a strong interest in understanding their behavior
- Always curious and feels energized by learning new things
- Detail-oriented
- Working knowledge of relevant design tools (e.g. Figma, Sketch, Adobe XD, prototyping tools, AI, etc.)
- Ability to make decisions backed up by best practices, research, and understanding of user and business needs
- Analytical and process-oriented mindset, with strong problem-solving skills
- Desire to collaborate cross-functionally, and ability to contribute as part of a team and individually
- Excellent communication skills, both written and verbal
- Excited to see results driven by their work
- Flexibility to adapt to changes in priorities and manage multiple projects/tasks simultaneously
- Comfort prioritizing work and meeting deadlines in a dynamic, fast-paced environment
- Preference for second and third co-ops, strong first time co-ops will be considered
What the job involves
- Program Dates: July 7, 2025 - December 19, 2025
- We’re the Experience Design team at Wayfair, and we’re tackling exciting challenges that are reshaping how people discover, find, purchase, and have goods delivered to their homes. We also provide a great experience to our supplier partners that sell their inventory at Wayfair. We’re a diverse team of talented Product Designers who are hard at work transforming experiences for our customers, suppliers and internal operations users
- If you're interested in answering these types of questions, you’ll love our team!
- How can we make our supply chain easier, safer, and more efficient?
- How can we improve the customer experience after they make a purchase?
- How can we improve communication and support for our suppliers and customers?
- How can we simplify processes to save time and reduce costs?
- Join an amazing Design team within the Supply Chain Retail Technology department, where you'll design tools to improve the Supply Chain Network or enhance the Post-Purchase Service experience for our internal users, customers, and suppliers
- Participate in our team meetings and experience design project reviews, retrospectives, knowledge sharing, and provide and receive feedback
- Craft intuitive interface experiences, leveraging design thinking and industry best practices, with support from your dedicated mentor
- Contribute to user research efforts (competitive benchmarking, user interview, surveys, user testing, ux audits, and synthesis of findings)
- Participate in workshops and ideation sessions that harness the brainpower of the collective team
- Produce and iterate on design deliverables that communicate solutions, such as user flows, wireframes, interactive prototypes, and high-fidelity visuals
- Join a cross-functional team of designers, product managers, product analysts and engineers to assist in the day-to-day work of designing delightful experiences
- Present deliverables to partners and stakeholders in order to collect feedback and iterate accordingly
Application process
- This position requires an online portfolio. Please include the link to your portfolio on your application and in your resume
Our take
Wayfair emerged in the early era of eCommerce with a mission to revolutionize online shopping, offering customers a convenient platform to purchase goods. Today, it stands as one of the foremost global players in the online furniture delivery industry, boasting an impressive inventory of over 33 million products.
Renowned for its extensive product range and comprehensive service offerings, Wayfair distinguishes itself by providing an end-to-end customer experience, from browsing to doorstep delivery. Despite its prominence, the company faces profitability challenges attributed largely to expansion expenses. Nonetheless, its solid presence in the competitive online homeware sector solidifies its position as a key contender.
With ambitious global expansion plans, Wayfair remains committed to maintaining its leadership in the industry. As it aspires to become the ultimate destination for all home needs, its more recent ventures into physical retail represent significant strides toward this overarching goal.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-14% employee growth in 12 months
Company
Company values
- Relentless Customer Focus: Delivering an exceptional customer experience drives everything we do. We invest in understanding our customers and partners. We are all in customer service
- Deliver Rsults With Agility: We prioritize work that drives long-term value. We execute with urgency, learn from failure, and nimbly pivot. The outcomes of our efforts are impactful, measurable results
- Use Good Judgement: We are bold and confident, never reckless. We make reasoned, calculated decisions based on data, critical thinking, and pattern recognition
- Build the Best Team: We lead by setting the bar high, articulating clear goals, and diving deep. We hire, develop, and leverage only the best. Our leaders continually reevaluate and strengthen their teams and do not shy away from hard decisions. We expect and demonstrate excellence
- Collaborate Effectively: We invest in cross-functional global partnerships that maximize impact and minimize duplication. We prize collaboration in all interactions – with our teammates, stakeholders, and suppliers. We disagree, align, and commit. Effectiveness and efficiency in collaboration are required.
- Respect Others: We earn and show respect, treating our teammates and partners with empathy and inclusion. We presume good intent while prioritizing impact. We balance confidence and candor with humility and kindness.
- Be an Owner: We are Wayfair first. We act on what’s best for the company, ahead of team or individual goals. We spend every dollar as if it is our own. We take pride in Wayfair’s success while planning the next win. We always think long-term
- Innovate & Improve: We are not limited by precedent. We boldly challenge the norm. We continually identify opportunities to innovate, improve, and simplify. We value incremental improvements, but we also look for game-changing breakthroughs.
- Adapt & Grow: We value adaptability and self-reflection. We find opportunity in every change, experience, and mistake. We are committed to continuous self-improvement.
Company HQ
Prudential / St. Botolph, Boston, MA
Articles
Leadership
Niraj Shah
(Co-Founder & CEO)Studied Engineering at Cornell University before co-founding Spinners, a Boston-based IT services company. Previously acted as Entrepreneur in Residence for Greylock and has served as CEO of Wayfair since co-founding the company in 2002.
Steven Conine
(Co-Founder)Co-founded Spinners before working for Operations at iXL. Conine also co-founded Pillar VC in 2016.
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