Senior Content Designer, Dropbox

• 7+ years of professional writing experience, including 5+ years focused on in-product content
• A knack for crafting end-to-end experiences and translating technical talk into people speak (we like humans)
• Experience following and creating writing style guidelines
• An ability to be both creative and consistent within a controlled vocabulary
• Skill in prioritizing with competing projects and stakeholders
• Experience partnering with designers, researchers, product managers, and engineers
• A portfolio of content design (please include this with your application)

Desirable

• We’re looking for an experienced content designer to help improve and innovate on our core product experience—the foundations of Dropbox
• You’ll craft content strategy and UX writing for features that help millions of people do amazing work every day
• The role is part of the newly centralized Content Design team within the Writing Studio, which is responsible for the quality, consistency, and excellence of writing across the company
• While staying closely connected to other content designers across the company, you’ll embed in your product area
• In your day-to-day, you’ll participate in design team meetings and critiques, and partner closely with product designers, product managers, engineers, researchers, and more
• In this role, you'll own content design for key areas of our product experience, including onboarding, feature adoption, and quality improvements
• You’ll be responsible for developing and maintaining consistent language across surfaces to make Dropbox feel seamless and easy to use
• Own the content strategy and UX writing across core Dropbox features
• Deliver high-quality UX writing for menus, onboarding, settings, and core user flows
• Translate complex concepts into friendly, easy-to-understand experiences
• Align your work to business goals, user needs, and our style guides
• Create, maintain, and socialize content guidelines
• Craft content informed by user feedback, metrics, technical constraints, localization, and accessibility
• Partner closely with product designers, engineers, product managers, researchers, and other stakeholders
• Prioritize across a broad range of needs to focus on the highest impact projects
• Workshop with a first-class team of content designers, improving your work and raising the quality bar for Content Design
• Collaborate with product marketers and other partners to align messaging