Software Quality Engineer, ServiceNow

Intern - Summer 2026

Salary not provided

$43.37 - $47.82 hourly + Variable/incentive compensation and ESPP

PHP

CSS

JavaScript

Python

Java

C++

Selenium

Perl

San Francisco Bay Area

More information about location

Office located in Santa Clara, CA

Cloud-based digital workflows for enterprises

Be an early applicant

Cloud-based digital workflows for enterprises

1001+ employees

B2BEnterpriseInternal toolsProductivitySaaSCloud Computing

Be an early applicant

Salary not provided

$43.37 - $47.82 hourly + Variable/incentive compensation and ESPP

PHP

CSS

JavaScript

Python

Java

C++

Selenium

Perl

San Francisco Bay Area

More information about location

Office located in Santa Clara, CA

1001+ employees

B2BEnterpriseInternal toolsProductivitySaaSCloud Computing

Company mission

To transform IT to revolutionise the enterprise.

Job

Company

Role

Who you are

The successful intern candidate will be amenable to working in an exciting, fast paced, dynamic, collaborative environment
Current enrollment in a full-time Bachelor's or Master's program in Computer Science or a related discipline at an accredited university
Graduating December 2026, or later
Commit to a 12-week internship in Summer 2026 (May-August, or, June-September)
Capable of operating on a hybrid schedule from one of our office locations
Proficiency across multiple programming languages: OOP languages, Web languages, Scripting, or Database (e.g., in C++, Java, Perl, PHP, xHTML, CSS, JavaScript, or Python)
Knowledge of, or experience with, automated testing frameworks: Java, Junit, Selenium, TestNG, etc
Approach complex software challenges with critical thinking and innovative solutions
Strong communication skills and experience working in diverse cross-functional teams

Desirable

Experience in evaluating or integrating AI into work processes, decision-making, or problem-solving through AI tools, automating workflows, analyzing AI-driven insights, or assessing AI's potential impact
Understanding of foundational AI concepts including basic prompt engineering
Experience with the agile methodology for software development teams
Ability to understand several testing techniques (e.g. performance, unit, integration, automated), their strengths and weakness, and ability to use them to best effect - including tracking and addressing of any discovered issues
Previous quality or software engineering experience gained from internships, academic or personal projects, coding competitions or relevant publications

What the job involves

As a Quality Engineering Intern, you will partner with a dynamic engineering team to bolster software quality through rigorous testing and innovative process improvements
This role involves creating and executing comprehensive test plans and ensuring software reliability and efficiency
Additionally, you will work closely with developers and product managers, to refine testing practices and elevate product standards
This internship offers you a hands-on opportunity to apply your academic knowledge to real-world projects, gain meaningful experience, and contribute to developing reliable and effective systems
Our Quality Engineering interns could work within various teams within our platform and will be matched to appropriate projects based on skills assessed during the interview process

Our take

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.

Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.

The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.

The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

16% employee growth in 12 months

Glassdoor (4.3)

Trustpilot (2)

Company

Funding (last 2 of 6 rounds)

Mar 2012

$11m

GROWTH EQUITY VC

Feb 2012

$17.9m

GROWTH EQUITY VC

Total funding: $83.8m

Company benefits

Commuter benefits
Annual learning stipends
Work from home opportunities
Generous family leave
Matched donations
Flexible PTO
401(k) matching
Paid volunteer time

Company HQ

Santa Clara, CA

Leadership

Fred Luddy

(Founder & Chairman Of The Board)

Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.

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