Principal Inbound Product Manager, ServiceNow
Agentic Platform - MoveWorks
$221.2-387.1k
+ Variable/incentive compensation + ESPP
Office located in Mountain View, CA
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
$221.2-387.1k
+ Variable/incentive compensation + ESPP
Office located in Mountain View, CA
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- Highly experienced individual typically with 15+ years of related experience
- You are an experienced and accomplished Product Manager with 7+ years experience and have successfully launched SaaS products
- You have founded software companies in the past, and played a hybrid role in technical and business aspects of the business
- You are an engineering manager with 3+ years of experience at a product-led growth company, looking to pivot into product management
- As a plus, you have experience in building developer-facing AI products or building with developer toolkits
- You are an expert in deconstructing complex problems, annotating & understanding patterns, and taking a data-driven approach to finding solutions
- You are a strong writer who can consistently write clearly and concisely about new product concepts, operations, and plans
- You are someone deeply curious and a fast learner – eager to understand the technology behind new products, conduct your own academic & competitive research
- You have strong familiarity with APIs, authentication, and integrations
- You are have experience building enterprise products that required 3rd party platform integrations
- You have a proven track record of taking ownership of product goals and delivering against them
- You have sound framework for when to iterate, when to discard, and when to scale products
- You have the skills needed to take input from multiple sources, crystallize clear priorities, and communicate them effectively
- You are someone who can bridge the technical with the enterprise and cultivate challenging relationships with internal and external stakeholders with grace
- You feel most at home working hand-in-hand with data science, engineering, user experience, and customer success teams
- You are an effective communicator, you pay attention to the finer details, and you empathize with customers and stakeholders and build meaningful relationships
- You are curious and bring genuine excitement to learn new subject areas and are comfortable to be scrappy as and when needed
What the job involves
- As a product manager for Agent Studio, you’ll be on the bleeding edge of shaping how enterprises build agentic AI experiences
- You’ll be designing products for developers to use, and ensure that their end-user experiences set a high bar for enterprise agents
- You will drive product development for this product area from concept to launch with successful iteration in a fast-paced customer obsessed organization with an emphasis on written communication to convey product concepts and updates
- You will create product specs to crisply identify problems, set goals, and define success metrics to help design and engineering teams develop products
- You'll lead the definition & design of core technologies, developer interfaces, and end-user experiences for our agent platform
- You’ll annotate other developer platforms to build internal alignment and conviction on what good looks like
- You’ll partner closely with machine learning and platform engineers to understand the latest research papers in Agentic AI and form product recommendations based on your understanding of the market
- You’ll also play a strong role in shaping our developer ecosystem: contributing to running hackathons and growing our digital community
- You will deconstruct complex problems by utilizing your technical depth and a data-influenced approach including a steady data diet of product usage to inform roadmap
- You will support cross functional teams to achieve their goals through collaborative goal setting, project definition, and milestone development throughout the project
- You will ensure our designers deeply understand the problems to be solved and can test their ideas rapidly
- You will support our deployment teams in helping customers realize product value quickly
- You will win the trust of CIOs and IT Managers at F500 companies to enable rapid business decisions
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Founder & Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
Salary benchmarks
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