Deal Desk Analyst, Yubico
$110-125k
Salary applicable to San Francisco - may vary in other locations
More information about location
Secure two-factor authentication products
Be an early applicant
Secure two-factor authentication products
501-1000 employees
Be an early applicant
$110-125k
Salary applicable to San Francisco - may vary in other locations
More information about location
501-1000 employees
Company mission
To protect all internet citizens, making secure login easy and available to everyone.
Role
Who you are
- You must be a detail-oriented self-starter who enjoys working in a fast-paced organization with users from all levels of the company
- You must be able to provide sound business insight for building operational excellence as well as have a good understanding of sales cycles, complex hardware and software deal structures, and the complexities of global transactions and hardware fulfillment
- We are looking for someone who is passionate about Deal Desk, enjoys working closely with Sales, embraces challenges, and possesses the emotional smarts to tackle them
- Demonstrated expertise in establishing, documenting, and implementing scalable best practices for the deal desk, ensuring seamless alignment between strategic deal development and downstream order administration
- A minimum of 5 years of professional experience in sales support, sales operations, or sales enablement, specifically within the enterprise software or technology hardware sectors
- Proven ability to thrive within a global operations environment, including the flexibility to adjust working hours to support various time zones and critical business cycles
- Strong preference for candidates with direct prior experience in Deal Desk activities, including deal modeling, complex pricing structures, and contract vehicle determination
- Proficiency in Salesforce, with the ability to facilitate and optimize complex booking and fulfillment workflows to reduce turnaround times
- A deep understanding of cross-system data integrity and technical precision, ensuring that all structured deals support accurate financial and supply chain reporting
What the job involves
- Yubico is looking for an experienced, highly driven and resourceful Deal Desk Analyst that will be responsible for deal support to our Global Sales team
- Our primary focus is assisting Sales in the deal cycle from quote to booking; we are passionate about how Deal Desk can help the sales team be more strategic and efficient. This role will work with cross-functional teams such as Sales, Legal, Finance, Order Management and Product
- Serve as the primary Deal Desk liaison for the field sales team, with a dedicated focus on streamlining quoting processes and leading educational initiatives to reinforce channel best practices
- Offer comprehensive support and coverage for Enterprise Quoting as required, ensuring high-quality output
- Engage proactively in the early stages of complex deal cycles to provide strategic advice to account executives on pricing strategies, deal construction, and the selection of appropriate contracting vehicles
- Collaborate extensively with cross-functional departments, including Sales, Finance, Legal, and Supply Chain, to manage and resolve non-standard or intricate transactions
- Partner closely with the Deal Desk Manager to develop and execute renewal strategies for historically complex accounts, ensuring long-term alignment with company objectives
- Rigorously verify that all deals adhere to corporate compliance policies and are structured to support accurate, high-efficiency downstream processing
- Facilitate and optimize Salesforce booking and fulfillment workflows by coordinating seamlessly with billing, order entry, and supply chain teams to reduce turnaround times
- Administer, maintain, and regularly update the Deal Approval Matrix and channel documentation to ensure internal transparency
- Identify and drive cross-functional process improvements, managing the documentation and communication of policy updates and standardized templates
- Provide ongoing support to the Sales Operations team through ad-hoc projects, bug reporting, and the implementation of procedural enhancements
- Maintain high availability and commitment for extended hours during critical end-of-quarter periods to ensure all pending deals are processed
- Demonstrate a high degree of resourcefulness and self-sufficiency, executing complex tasks with both speed and technical precision
- Serve as the designated team lead and point of contact in the absence of the Deal Desk Manager, providing leadership and guidance to the team
Our take
With cybersecurity breaches a costly and devastating threat to businesses and governments across the board, robust security solutions are an increasingly high priority. But passwords, the most common form of digital protection, are ill-equipped for preventing phishing attacks and other forms of cybercrime. Yubico is a leading provider of hardware authentication security keys that add a layer of protection by verifying that a website or tool is being accessed from a specific device.
Yubico's hardware keys are some of the most popular on the market, offering a competitive solution to multi-factor authentication. Through its products, customers can secure the identities of their employees and users, and reduce both support costs and the number of support calls made.
With the global multi-factor authentication market forecast to keep rising from now into 2027, the company's leading global position is likely to see it net more clients. This is atop its already impressive list which includes Google, Microsoft, and the UK Government, with the opportunity to find great success off the back of its 2024 IPO and as the space evolves.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Jul 2020
$31m
LATE VC
Aug 2019
$25m
LATE VC
Total funding: $87.2m
Company benefits
- Retirement plan - We offer pension plans with employer contributions
- Wellness benefit - monthly reimbursements for wellness expenses in the US and Sweden
- Equity in the company - stock options or equivalent programs for our team so they can have a solid stake in Yubico’s success
- Learning & development - professional development stipend and mentorship program
- Global events - historically we’ve hosted an all-team event in a new location every year where we plan for upcoming quarters, set goals, and most importantly, host fun events to encourage team building outside of the workplace
- Parental leave - paid parental leave so you can take care of your new family
Company HQ
Vasastan, Stockholm, Stockholm County
Leadership
Stina Ehrensvärd
(Co-Founder & Board Member)Having studied at the Royal College of Art in Stockholm, Stina co-founded Cypak in 2001, where they served as VP of Marketing for 6 years. They then co-founded Yubico as CEO in May 2007.
Jakob Ehrensvärd
(Co-Founder & CIO)Jakob started their career as a SVT Software Developer before spending 9 years as CEO of Systemkonsult. They left their role as CTO of Cypak in 2008, having founded Yubico with Stina.
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