Senior Project Specialist, ServiceNow
Global Workforce Innovation & Culture
$102.6-169.3k
Offers variable/incentive compensation
3-5 days a week in office (Santa Clara, CA)
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
$102.6-169.3k
Offers variable/incentive compensation
3-5 days a week in office (Santa Clara, CA)
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- Are you a team-player who thrives on collaboration, organization, and creating meaningful experiences?
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
- You’re an organized, detail-oriented problem solver who enjoys keeping projects on track
- You have experience in program management, event management, communications, and/or people strategy
- You have strong communication and presentation skills, with demonstrated experience working with both employees and customers
- You can work in a fast-paced, collaborative environment where teamwork and culture-building are top priorities
- You can plan and implement change effectively
- You have the ability to work in our headquarters office in Santa Clara, CA at least 3 days a week to foster connection and engagement. Occasional travel may be required
- If you’re a warm, engaging, and organized professional who loves making a difference in the workplace, this role is for you! Join us in shaping a vibrant culture where employees feel seen, supported, and inspired to do their best work
What the job involves
- As a Senior Project Specialist on the Global Workforce Innovation & Culture team, you’ll be at the heart of shaping a workplace of belonging where employees feel connected, valued, and inspired
- We are looking for someone to provide operational support to our Global Workforce Innovation and Culture team and play a pivotal role in bringing our People Pact to life for employees and customers in our headquarters office in Santa Clara, CA
- Collaborate with Business Impact
- Operational Excellence – Support management of leadership development programs and partnerships with external organizations that advance workforce innovation and provide learning opportunities to ServiceNow employees. Create communications plans, amplify opportunities, engage participants, and support logistical operations to maximize impact of programs and partnerships for employees
- Data-Driven Actions – Monitor data and create quarterly reports to help measure and interpret the impact of the team’s initiatives. Collaborate with colleagues across the Global Workforce Innovation & Culture team and broader HR teams to drive meaningful action plans based on data trends
- Cultivate Thriving Employee & Community Experiences
- Foster a Culture of Belonging – Help launch a new Leadership Council in Santa Clara, operationalizing strategies to strengthen engagement for local employees, customers, and community
- Stakeholder Management & Collaboration – Work cross-functionally with groups across the company including Communications, Global Impact, Workplace Services, Sales, and more to enhance in-office culture. Align internal and external experiences with ServiceNow’s employer brand and build relationships with key external leaders and partners
- Bring Ideas to Life – Gather employee feedback and turn it into real workplace improvements that help people thrive
- Engage Customers & Communities – Develop engagement plans and represent ServiceNow at public and customer events
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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