Engineering Manager, Klaviyo
Data Exchange
$192-288k
1+ day a week in office
Intelligent marketing automation powered by customer data
Job no longer available
Intelligent marketing automation powered by customer data
1001+ employees
Job no longer available
$192-288k
1+ day a week in office
1001+ employees
Company mission
To give online brands direct ownership of their consumer data and interactions, empowering them to turn transactions with customers into long-term relationships—at scale.
Role
Who you are
- 10+ years of experience in software development with 3+ years of experience in Engineering Management
- You are passionate about and have proven experience being a coach and a mentor for team members and helping them grow
- You’re a hands-on manager, able to contribute to design documents, write code, and perform code reviews when necessary
- Experience working with internal stakeholders on feature, technical, and architectural specifications
- Proficiency in managing all aspects of PDLC/SDLC and successfully driving complex projects to completion
- Experience working with data storage technologies and patterns, including distributed storage, data modeling, and relational databases
- You have architected, built and delivered at least one complex data processing system
- Experience with large scale data pipelines, ETL systems, CDC and distributed systems architecture
- You know how to apply off-the-shelf technologies to solve technical problems, and know when it’s time to build your own
- Excellent communication and interpersonal skills
Desirable
- Experience working with both monolithic and microservices architectures
- Experience debugging performance issues and improving system performance
- Experience working with cloud technologies (AWS, GCP, Azure)
What the job involves
- This team is a key contributor to the evolution of Klaviyo into a data platform and enables hundreds of thousands of Klaviyo customers to effectively leverage and activate their data
- As an Engineering Manager, you’ll be contributing to the vision, mission, and strategy of Klaviyo’s evolution
- You’ll lead and mentor a team of talented and experienced software engineers who are eager to grow fast and make an impact on the company
- The Data Exchange team is responsible for designing and building software that enables data transmission in and out of the Klaviyo platform through a variety of protocols and delivery mechanisms
- The team collaborates closely with internal stakeholders and has substantial exposure to Klaviyo's customers, including businesses, partners, and third-party developers
- They operate at the intersection of distributed systems, data pipelining, software architecture, scalability, and reliability
- Lead, manage, and mentor a team of software engineers that designs and develops distributed data processing systems
- Own features that thousands of our customers rely on daily to drive their business forward
- Coordinate a team of 4-6 engineers to deliver projects that enhance Klaviyo’s data platform capabilities
- Work closely with cross-functional teams to define project scope, requirements, and timelines, and ensure timely and successful project delivery
- Think in systems, help design and improve architectural patterns to ensure they are performant and scalable
- Actively participate in code reviews and contribute to the development of technical solutions to complex problems
- Foster a culture of innovation, continuous learning, and collaboration within the Engineering and Product organizations
- Participate in the technical interview process to help maintain a high bar for our growing teams
Our take
Klaviyo is a marketing firm helping growth-focused eCommerce brands drive more sales with super-targeted, highly relevant email, Facebook and Instagram marketing campaigns. From personalised newsletters to automated emails when customers abandon their shopping carts, the marketing automation platform makes it easy for businesses to capture, store, analyze, and predictively use their own data to drive measurable, high-value outcomes.
Klaviyo's CEO, Bialecki, believes that the main problem with e-mail marketing today is that there is a divide between two kinds of tools: analytics tools that help you understand what people are doing on a website, such as what products they are considering, and messaging tools that send them a marketing e-mail. Operating primarily within the retail and eCommerce industry, Klaviyo aims to solve this by offering a tool that brings together analytics and messaging. This allows companies to bring all of their first-party data into a single platform to get a deep understanding of their customers and then activate that data to deliver highly-targeted, personalised communications through email and SMS. In the process, Klaviyo's customers get a deep understanding of their consumers.
Klaviyo is a fast-growing company mainly due to its business model - the firm offers a concrete ROI for Klaviyo’s clients if the software persuades customers to make purchases by treating different types of customers differently. An IPO in 2023 has led to Klaviyo's release of Klaviyo AI, which empowers businesses to unlock revenue-driving opportunities and deliver exceptional customer experiences across channels. Still in its early days of public listing, it will be interesting to see how Klaviyo fares in the years to come.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
46% female employees
4% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"Not only we have a good stipend to spend on learning but we also have development days every quarter, where we can switch off and focus on the areas..."
Funding (last 2 of 6 rounds)
Aug 2022
$100m
LATE VC
May 2021
$320m
SERIES D
Total funding: $778.5m
Company benefits
- Private health care cover
- All full time employees receive equity
- Commuting allowance for when you do travel to the office,
- A very generous education allowance every year for you to spend on learning and development.
- Free books policy - if you’re better off for having read it (or listened to it—audiobooks are covered too!) we’ll pay for it.
- Generous and flexible PTO policy
- Participation in Klaviyo ESPP
Company values
- We always put our customers first.
- We are owners.
- We strive to make the world more equitable.
- We are ambitious.
- We are always learning.
- We collaborate radically.
- We are remarkable.
Company HQ
Financial District, Boston, MA
Articles
Leadership
Andrew Bialecki
(CEO)Previously CTO at RockTech, Senior Engineer at Performable, Lead Engineer at Applied Predictive Technologies and an SDET Intern at Microsoft
Ed Hallen
(Chief Product Officer)Currently an Advisor at Team Engine. Previously worked in Enterprise Business Development at Google, Summer Associate at Accel-KKR and Principal at Applied Predictive Technologies.
Salary benchmarks
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Diversity, Equity & Inclusion at Klaviyo
Katelyn Nnake (Director of Diversity, Equity & Inclusion)
- At Klaviyo one of our key values is "we strive to make the world more equitable"
- In 2023 over 75% of Klaviyos participated in a Klaviyo Resource Group
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