Sales Operations Analyst, Tecovas
$70-80k
+ Corporate Bonus Program
Online cowboy boots retailer
Be an early applicant
Online cowboy boots retailer
201-500 employees
Be an early applicant
$70-80k
+ Corporate Bonus Program
201-500 employees
Company mission
To be the most beloved heritage western brand in the world by creating unparalleled products, experiences, and joy for everyone who crosses our path.
Role
Who you are
- This role requires a blend of analytical thinking, attention to detail, cross functional collaboration, and a proactive approach to identifying operation inefficiencies
- Bachelor's degree in Business, Operations, Supply Chain, or a related field – or equivalent experience
- 2–4 years of experience in order management, sales operations, or wholesale support—preferably in retail, apparel, or CPG
- Strong proficiency with Excel and NetSuite
- Familiarity with EDI processes (SPS Commerce)
- Ability to manage multiple priorities in a deadline-driven environment
- You are detail-oriented with strong analytical, organizational, and communication skills
- You thrive in a highly collaborative and fast paced environment
- You are a creative problem solver with a process improvement mindset
- You have a customer-centric focus and are committed to supporting a radically hospitable customer service approach
What the job involves
- Tecovas is looking for a Sales Operations Analyst to assist with optimizing our sales processes, ensuring data accuracy, and enhancing the overall account experience
- Reporting directly to the Sales Operations Manager, you will play a critical role in building a strong foundation for our rapidly growing Wholesale channel and driving a radically hospitable customer experience
- Partner with cross-functional teams to audit and reconcile data from multiple systems to ensure reporting accuracy and support stakeholder needs
- Track customer launches including store counts and products
- Manage data needs including working with Merchants to collect item data for customers including products, imagery, and price points
- Maintain and coordinate the timely distribution of catalogs, line sheets, and product information to wholesale accounts
- Manage B2B platform catalog updates, pricing maintenance, and imagery uploads - ElasticSuite Management
- Collaborate with Marketing to create communication on upcoming launches and other customer announcements
- Collaborate with Planning and Sales teams to support style-level demand forecasting
- Analyze historical sales data, trends, and market inputs to inform inventory planning and decision-making
- Ensure we meet Open-to-buy deadlines
- Support key wholesale initiatives aimed at improving operational efficiency, scalability, and customer experience
- Participate in process mapping, testing, and implementation of new tools or procedures
- Investigate and resolve chargebacks by analyzing root causes and identifying preventable patterns
- Partner with Sales, Logistics, and Finance teams to challenge invalid deductions and implement corrective measures
- Provide regular reporting on chargeback trends and opportunities for reduction
Our take
Cowboy boots are timeless - an icon of American fashion that has endured through the ages. But Tecovas aims to bring them into the 21st Century with an online retail model that doesn’t skimp on quality.
Its boots are traditionally made at a veteran boot factory on Léon, Mexico with over 200 steps in the process, but Tecovas’s straight-to-consumer model allows the company to bypass middle-party retailers and knock nearly $100 off the average price points of their boots.
It’s the first company to offer this sort of model for this product, and has upended a billion-dollar industry in doing so. Its initial success has helped it to open 13 physical stores in Texas, the state with the biggest market for cowboy boots. But over 70% of Tecovas’s sales come from other states, allowing the company to essentially create new markets where other brands that only operated in brick-and-mortar stores are unable to compete.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jan 2022
$56m
SERIES C
Feb 2020
$15m
SERIES B
Total funding: $105.4m
Company benefits
- We offer insurance plans that pay 99% of your health premium coverage and 100% of your dental & vision insurance coverage for your family/dependents
- Paid Parental Leave
- Flexible PTO policy
- Corporate wellness program
- Generous employee discounts!
Company HQ
South River City, Austin, TX
Leadership
Paul Hedrick
(Executive Chairman)Former Trader Assistant at Belvedere and Business Analyst at McKinsey.
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