Customer Solutions Engineer, Deepki
SaaS Implementation
$115-130k
3-5 days a week in office (Manhattan, NY)
Sustainability intelligence for real estate
Be an early applicant
Sustainability intelligence for real estate
201-500 employees
Be an early applicant
$115-130k
3-5 days a week in office (Manhattan, NY)
201-500 employees
Company mission
To support real estate players in their transition towards net zero.
Role
Who you are
- Bachelor's or Master's degree in Engineering or Business Management
- Project management skills with a focus on quality and methodology
- Excellent communication and teaching abilities, with fluency in English
- Strong analytical skills and the ability to analyze data workflows
- Basic skills in Python, R, or other coding languages
- Team player with a keen sense of customer interaction
- You might not meet every requirement mentioned, so if you feel like you only match 70 or 80%, go ahead and apply!
Desirable
- Familiarity with agile development methods (Scrum, Sprint, etc.)
- Professional experience with Excel
- Previous experience in utilities, energy efficiency, or building industries
- Interest in sustainable development and ecological/environmental transition
What the job involves
- You will manage and assist our customers in the deployment of our SaaS solution in order to help them drive energy savings and energy efficiency with the goal to reduce their CO2 & Greenhouse gas emissions
- Collaborate with clients to manage and support the deployment of Deepki's SaaS solution, ensuring successful implementation of energy-saving projects and sustainable practices
- Customize and configure Deepki features to meet individual client needs, including data-visualization widgets, user inputs, alerts thresholds, energy and CO2 pathways
- Integrate the platform into clients' IT landscape, establishing interfaces with utilities data-suppliers and creating scripts for custom KPIs related to smart energy and CO2 analysis
- Provide training and ongoing support to clients' users, ensuring their efficient use of the platform
- Analyze client data, perform quality checks, and calculate KPIs for energy analysis and energy savings
- Contribute to the development of advanced processes and automations to enhance data quality and efficiency
- Collaborate with the product team to envision the future enhancements of the platform
- Identify additional customer needs, manage customer roadmaps, and propose complementary offers
- Foster knowledge sharing by producing relevant documentation and expertise notes
Application process
- HR interview + case study
- 1 hour interview with 2 CSE
- 1 hour interview with the VP Product & CSE (N+1) and the other CSE in the US team
- Team meeting with the US team in person
Our take
The French-based data intelligence platform, Deepki, allows clients to collect and analyse Environmental, Social and Governance data. It also helps them to actually use this data and insights to guide them towards reaching net zero carbon emissions.
The real estate sector is responsible for approximately 40% of the Earth’s carbon emissions; hence Deepki’s market space is both appealing for brands and urgent for the planet. The company stands out for combining its SaaS platform with in-depth real estate expertise to support clients from data collection through to strategy and implementation.
The company has seen good funding in the past which it has invested in widening its impact to support more asset owners. Part of this has been accelerated international deployment, which has seen Deepki cultivate a presence in over 60 countries. Most recently, the company acquired real estate energy management solutions provider, Sobre Engerie, further strengthening its expertise in building performance optimisation and deepening its footprint in the European market,.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
75% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Mar 2022
$173.1m
SERIES C
Jun 2019
$9.3m
EARLY VC
Total funding: $184.8m
Company HQ
Folie-Méricourt, Paris, France
Leadership
Vincent Bryant
(Co-Founder & CEO)Previously served as Director for Cap Digital, Energy Efficiency Director for Cofely Ineo, Cofely Endel and GDF SUEZ Energy Services, and as Utilities Business Manager for M&C Energy Group.
Prior to joining Deepki in 2016, Jean-Philippe was a Lead Developer and Agile Coach at target2Sell. He also spent 6 years at Orange Business Services at an Agile IT Engineer.
Frédéric Chabrol
(CFO)Prior to joining Deepki in 2022, Frédéric was a VP of Finance and a Group Finance Director at Swile. He also worked in Financial Managerial roles at Digit RE Group, Mazars, and EXCO PARIS ACE.
Emmanuelle Nello
(CPO)Prior to joining Deepki in 2023, Emmanuelle was CPO at Excelya, VP of Peoplee, EMEA at Ivalua and Global HR Director at InfoVista.
Phill Oliver
(CCO)Prior to joining Deepki in 2022, Phill was a Chief Business Development Officer at Excell Group. He also spent 4 years at FluidOne as a Sales and Marketing Director.
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