IT Support Engineer, Vertice
Plus equity options
4-5 days a week in office
SaaS and Cloud spend optimization platform
Job no longer available
SaaS and Cloud spend optimization platform
101-200 employees
Job no longer available
Plus equity options
4-5 days a week in office
101-200 employees
Company mission
Vertice exists to fulfill two primary objectives for our enterprise customers: to save your business substantial amounts of money, and to save your key leaders substantial amounts of time.
Role
Who you are
- If you are ambitious, want to make an impact and be part of a highly talented and driven team, come and join us on this journey to build a new way to manage technology spend!
- Would you like to progress your career and learn the latest tech at an innovative technology start-up in an environment where you can make a real impact and quickly see the results of your efforts?
- You have experience in a similar technical role
- Experience of portable (macOS & Windows) IT systems administration and device management (MDM)
- Knowledge of Cloud based services like Google Workspace and Atlassian products
- Good documentation and organisation skills
- Sound networking experience
- Have good people and communication skills
- We like people who go above and beyond for others, are genuine and willing to help, always
- Love to support the team around you, and don’t point fingers or pass blame
- Together we value different perspectives, in how we work and how we learn
- You are naturally inquisitive, like to create and be creative
- We like people who are problem solvers, curious and resourceful, self-driven and constantly improving
What the job involves
- Following our global expansion, we are looking for a passionate IT Support Engineer to support our colleagues day-to-day activities and join our efforts of managing Vertices cyber-assets
- As an IT Support Engineer you’ll collaborate with various departments and other teams and be responsible for performing functions such as evaluation, testing, debugging and implementation of hardware and services supporting the business and its employees
- Other functions include supporting general IT systems and hardware in multiple offices and geographies along with security and software requirements for the business
- You will wear many hats and be involved in everything from documentation to troubleshooting technical issues related to our IT infrastructure and third party tools
- Provide day to day maintenance, troubleshooting and support to Vertice’s internal IT systems, including internet connectivity for employees based in Vertice offices across the globe
- Provide all levels of IT support and training to internal staff, collaborating with internal and external resources (vendors) as necessary to resolve issues in a timely manner
- Help standardise software, equipment, and processes across the company
- Develop and document new support and operations processes
- Manage equipment orders, tools access, setup, and configuration for new hires, contractors, and Vertice partners
- Secure user's account information, including access, permissions, and systems groups, and perform system administration functions
- Track, maintain and own costs for Vertices hardware and software inventory; manage software updates, assets, and licences
- With the assistance manage IT partnerships and purchase of products or services as required for IT projects
- Prepare and present metrics, activity and progress reports regarding projects, tasks, and operations
- Use automation to improve current IT processes
- Occasional Travel to company branches
- Brainstorming and implementing innovative solutions to how we manage IT and related assets as we continue to scale globally
Salary benchmarks
Our take
Vertice is an early stage startup looking to take its first strides in the SaaS procurement market. Whilst SaaS has been around for decades, the explosion of business-critical SaaS over recent years has seen corporate spend balloon, and ecosystems only get knottier. Vertice’s platform aims to help finance leaders to exercise more control over the spend, efficiency, and quality of their SaaS procurement. The solution is designed for finance, IT, and procurement teams.
Vertice’s founders are veterans of the SaaS scene, having created and ultimately successfully sold ScanSafe and Wandera over the past two decades.
With deep knowledge of the SaaS market, substantial resources, and crucial experience, the team behind this platform have the clout to compete against better-established competitors in the SaaS procurement software market. They have recently raised impressive funding, and will be focused on accelerating its global growth revenue, expanding engineering and commercial teams, and developing the platform.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Employee endorsements
Intelligent people
"The proven track record of the founders at Vertice has allowed it to attract the highest talent across it's leadership and beyond. This coupled with..."
Funding (2 rounds)
Jan 2024
$25m
Series B
Feb 2022
$26m
EARLY VC
Total funding: $51m
Company benefits
- Share options
- 25 days holiday: plus the ability to carry over 5
- Pension
- Private medical insurance
- Health and wellbeing cash plans
- Life insurance
- Cycle to work scheme
- Season ticket loans for travel
- Office perks; free breakfast, snacks & regular team lunches
Company values
- Make It Happen
- Kindness In Transparency
- Continuous Iteration
- Human First, Always
- Success Is Personal
Company HQ
London, UK
Articles
Leadership
Eldar Tuvey
(CEO)Co-founder of two SaaS companies since 1999 including ScanSafe (acquired by Cisco) and Wandera. Co-founded Vertice in 2021.
Roy Tuvey
(CEO)Co-founded ScanSafe and Wandera alongside Eldar. Co-founded Vertice in 2021.
Diversity, Equity & Inclusion at Vertice
Natasha Drew (Head of Talent)
- One of our core values is to enable everyone to thrive. Our team’s diverse ideas, strengths, interests and backgrounds help us succeed. We value each other’s opinions and differences
- We hire using tools and processes that avoid unconscious bias
- We have an inclusive environment which allows for a wide range of lifestyles, and enables our employees to bring their true selves to work
- This is just the beginning, we know we have just started to scratch the surface, but with our committed and caring people here at Vertice, we are excited to continue our journey
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