Bank Partnerships Manager, Imprint
$150-200k
+ Equity
3 days a week in office
Branded payments and rewards products
Job no longer available
Branded payments and rewards products
201-500 employees
Job no longer available
$150-200k
+ Equity
3 days a week in office
201-500 employees
Company mission
To make payments better for modern brands and their customers.
Role
Who you are
- 10+ years of experience in fintech bank partnerships, sponsored bank operations, program management, or chief of staff roles with exposure to regulated financial services
- Strategic thinker who can also execute tactically and manage competing priorities effectively
- Deep understanding of fintech-bank partner dynamics, regulatory requirements, and process enhancement
- Demonstrated ability to influence cross-functional teams and external partners without direct authority
- Strong problem-solving skills: ability to identify issues, propose solutions, and execute independently
- Excellent written and verbal communication skills, with high emotional intelligence and stakeholder management capability
- Highly organized and process-oriented, with a track record of improving workflows and driving operational efficiency
- Grit, initiative, and ownership mindset—proactively driving outcomes rather than waiting for direction
Desirable
- Experience in fintech companies with active bank partner relationships (e.g., card issuance, lending, payments)
- Familiarity with standard productivity tools: Google Workspace, Notion, Jira, Asana, Microsoft
- Track record of centralizing knowledge, automating workflows, or scaling operational processes
- Experience managing metrics-driven programs with clear success criteria and accountability
What the job involves
- As Bank Partnerships Manager, you will own the engagement, management, and optimization of Imprint's bank partner relationships
- This is a high-impact role with direct accountability for strategic relationship management across all partner interactions, including new partner launches, product coordination and scaling the business
- You will act as the primary bridge between Imprint and its bank partners: translating business priorities into execution, driving process improvements, and ensuring seamless coordination across internal teams
- This role requires equal parts strategic thinking and hands-on execution in a fast-paced, regulated environment
- What Success Looks Like in the First 90 Days:
- Build trust with internal stakeholders and external bank partners through reliable execution and clear communication
- Understand the strategic advantages with our Bank Partners and identify ways to build upon them
- Identified and implemented at least 2–3 meaningful process improvements that reduce friction or turnaround time
- Taken ownership of key partner engagement workflows, demonstrating initiative and reducing dependency on senior team members
- Established strong working relationships across Product, Engineering, Legal, Compliance, and Operations teams
- Delivered measurable improvement in SLA performance or submission volume efficiency
- You'll surface strategic opportunities to enhance profitability, expand product capabilities, or strengthen partner relationships
- Act as an owner of bank partnership outcomes, taking initiative to solve problems and improve systems
- Own day-to-day engagement with bank partners, ensuring timely and compliant execution of submissions, approvals, and operational workflows
- Identify opportunities to improve launch processes, conversion workflows, and partner satisfaction
- Manage SLA performance, tracking turnaround times and proactively addressing bottlenecks or compliance risks
- Partner cross-functionally with Legal, Compliance, Product, Operations, and Engineering to align on partner needs and internal execution
- Drive process automation and optimization initiatives to reduce manual work and improve partner responsiveness
Our take
These days, all sorts of cards abound, from virtual cards to co-branded credit cards. Imprint aims to stand out in the increasingly crowded space by partnering with businesses to provide branded rewards cards for customers.
While there has been an increase in the number of companies offering branded financial products to reduce costs, Imprint sees its card programs as offering a new platform for deepening customer relationships: less of the nastiness of credit and a much greater focus on rewards.
The startup is focusing on refining its embedded finance solution to fulfil its vision of an Apple-pay like experience for merchants and consumers.
Imprint will hope that its lightweight service, fit for smaller customers like hotel chains, will allow it to compete with the major venture-backed players in the space like Cardless, Apto and Alviere. And its $75M in venture capital raised in 2023 is going some way towards achieving these aims.
Freddie
Company Specialist at Welcome to the Jungle
Insights
103% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Dec 2025
$150m
SERIES D
Oct 2024
$75m
SERIES C
Total funding: $353m
Company HQ
Little Italy, New York, NY
Leadership
Daragh Murphy
(Founder & CEO)Previously VP of Operations & Strategy at WeWork. They were a Junior Partner at McKinsey until 2018. Originally trained as a lawyer at Duke University, before working as a Corporate Lawyer at WilmerHale.
Mariana Pali Coontz
(COO & CFO)Prior to joining Imprint in 2023, Mariana was the Chief Financial and Operating Officer at DigniFi. She also spent 8 years at Synchrony in roles including Head of Capital Strategy & Stress Testing and SVP, Head of FP&A and nearly 11 years at JPMorgan Chase & Co in roles including Treasury Associate and Executive Director.
Will Larson
(CTO)Prior to joining Imprint in 2025, Will was the CTO at Carta and Calm. He was also the Head of Foundation Engineering at Stripe and a Senior Engineering Manager, Infrastructure at Uber.
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