Head of Business Performance & Strategy, Form3
Payment technology platform
Job no longer available
Payment technology platform
201-500 employees
Job no longer available
201-500 employees
Company mission
To become the world's most trusted provider of payment technology.
Role
Who you are
- Minimum of 5 years' experience as a consultant in business performance management, strategic planning, or a related role, preferably within the technology sector
- Proven track record of successfully implementing performance management frameworks, with a focus on OKRs and KPIs
- Strong analytical skills and proficiency in data analysis tools
- Excellent leadership, communication and presentation skills, with experience presenting to senior management and the board
- Ability to think strategically and make data-driven decisions
- Experience with business performance management software and tools
- Strong project management skills
Desirable
- Industry experience, ideally within a scaling technology business
- Familiarity with financial modeling and budgeting processes
What the job involves
- As the Head of Business Performance & Strategy at Form3, you will report directly to our CFO and play a pivotal role in defining and driving the company's performance
- Leading the development and implementation of performance management frameworks, you will be responsible for monitoring, analyzing, and improving business performance across various departments to ensure alignment with our strategic goals
- This role requires close collaboration with the management team and the board to drive strategic initiatives and performance improvement. You will also lead the business performance strategy, ensuring it aligns with our overall business objectives
- Develop and implement business performance frameworks and processes specific to the financial technology industry
- Lead the development and execution of the business performance strategy
- Design and manage OKRs and KPIs to track and measure business performance effectively
- Monitor and analyze business performance metrics to identify trends and areas for improvement
- Collaborate with senior management and the board to set performance targets and ensure alignment with company objectives
- Lead cross-functional teams to drive performance improvement initiatives
- Prepare and present performance reports, including OKR and KPI tracking, to the executive team and the board
- Ensure alignment of performance management practices with organizational goals
- Provide strategic insights and recommendations to enhance business performance
- Oversee the use of performance management tools and systems
- Foster a culture of continuous improvement and accountability
Application process
- Stage 1: Screening Call with Talent Team
- Stage 2: Interview with CFO
- Stage 3: Interview with CEO
- Stage 4: Interview with CCO
- We always aim to stick to the above process, however there may be occasions when an additional interview stage is needed for us to be sure we’re hiring the right person!
Our take
Form3 provides a complete end-to-end Payments-as-a-Service for financial institutions and regulated fintechs. It allows businesses to offer direct payment services via a simple interface, modernising their payment technology to make it more reliable and secure.
People expect their user experience with financial transactions to be fast and secure. Modern businesses require money to be transmitted instantly, securely, and with the promise of being available worldwide in real time. Form3 has capitalised on this modern demand, offering a comprehensive but straightforward service which gives customers greater control of their payments.
The company's partnerships have been a strong part of its growth strategy, with its technology used by major enterprise including GOldman Sachs, Nationwide and Clarency. Recently, Nationwide Building Society has made a further strategic investment in Form3, alongside a debt facility from BlackRock, supporting the company's path to profitability and continued US expansion.
Form3 has also delivered some new solutions, such as Verification of Payee for European payments provider Mollie, helping clients meet evolving regulatory requirements while strengthening fraud prevention and operational resilience. Backed by leading financial institutions and reporting record performance in 2025, Form3 is sharpening its focus on scaling its cloud-native payments platform across the US and Europe.
Freddie
Company Specialist at Welcome to the Jungle
Insights
17% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Sep 2024
$60m
SERIES C
Sep 2021
$160m
SERIES C
Total funding: $277.3m
Company benefits
- Flexible working aragmeents
- 30 days annual leave
- Home office equipment allowance
- Learning & Development
- Long term incentive plans
- Mental health support
- Primary caregiver leave
Company HQ
City of London, London, UK
Leadership
Mike Walters
(Co-Founder & CEO)Mike initially served as the company's CPO after co-founding it in 2016, moving into the role of CEO in 2023. Previously, he was a Product Director of Global Payment Acceptance at Barclaycard. Before that, he spent 10 years at Barclays in various Director roles and as Head of Corproate Payuments.
David Scola
(CPO & US Chief Executive)Prior to joining Form3 in 2022, David was the Head of North America/Chief Executive of America, UK and Ireland at SWIFT. He also spent nearly 7 years at Barclays as a Managing Director, Global head of Bank Coverage (Corp Banking) and Global Head of Financial Institutions (Barclays Corporate) and 7 years at Deutsche Bank as a Managing Director.
Benyam Hagos
(CFO)Prior to joining Form3 in 2023, Benyam was a VP, European Finance Director and COO of Europe and Middle East at Nium. He also served as the CFO at Ixaris and as a Director, UK Controller at Mastercard.
Mark Fieldhouse
(CRO)Prior to joining Form3 in 2025, Mark was a Strategic Advisor at GAINZ.AI and Future Resilience forum. He was also the VP and GM, Americas and EMEA at Rescale and GM, EMEA at NS1.
Share this job
View 4 more jobs at Form3