Account Manager, Ahrefs

North America

Salary not provided

Mid and Senior level

Remote in US

SEO tool developer

Open for applications

SEO tool developer

101-200 employees

B2BMarketingAnalyticsDigital Media

Open for applications

Salary not provided

Mid and Senior level

Remote in US

101-200 employees

B2BMarketingAnalyticsDigital Media

Company mission

To deliver up to date breaking industry news coverage and original analysis to marketing professionals.

Job

Company

Role

Who you are

Excellent written & spoken communication skills
Skills in creating educational content and conducting webinars or workshops for customers
A creative problem solver who can take initiative and make decisions
Knowledge and hands-on experience with SEO and digital marketing trends
3 - 5 years of customer success, sales, or account management
Experience at a marketing SaaS company or SEO/digital marketing agency

What the job involves

We are looking for an enterprise account manager in the United States to help expand relationships with our existing enterprise customers
Day-to-day, you will work with marketing agencies and Fortune 1000 companies to onboard and consult on SEO & digital marketing best practices and scale their use of the Ahrefs platform
This role will be incentivized by renewal & upsell opportunities
However, unlike other organizations, you won’t be bound to aggressive sales metrics as a part of everyone’s bonus is also awarded against overall company performance
Build deep relationships with our enterprise customers to retain, grow and develop product evangelists
Create and implement strategic account plans that align with customer objectives and drive increased engagement and product utilization
Consult organizations on SEO best practices to help them reach measurable results
Devise and conduct onboarding training
Lead upsell and account renewal discussions
Monitor customer health and identify any potential risks
Act as a customer advocate to ensure feedback is heard and acted upon
Contribute to ideas that will improve department performance
Keep up to date with industry news and marketing trends

Our take

Ahrefs promises its services are all marketing professionals need for their websites to rank higher and get more traffic. Trusted by marketers of Facebook, eBay, Linkedin, Adobe, Uber, and so on, Ahrefs is an all-in-one SEO toolset and provider of free educational materials for marketing professionals.

The Singapore-based start-up updates its index with the freshest backlinks on the internet every 15 minutes, and its crawler process up to 8 billion pages a day, making it the fifth most active crawler on the web.

In 2022, the company invested $60 million of resources into designing and building its own search engine called Yep. In doing so, Ahrefs will be able to run its own search index, rather than relying on APIs on Google or Bing. The start-up’s CEO has long been a critic of Google and the way it handles its data and in 2023, it's released its own book on the building blocks of SEO.