Robotics Systems Engineer, Amazon

• Valid US drivers’ license required
• Ability to read and develop technical documentation and process instructions
• Ability to handle multiple competing priorities in a fast-paced environment
• Willingness to work primarily in a construction or warehouse environment in a field-based role
• Must be proficient in standard office software tools and processes
• Strong foundational knowledge in robotics or complex electro-mechanical and networked engineering, including knowledge of robotic systems, components, and software
• Strong bias towards taking independent initiative while reporting these efforts up to their leadership
• Excellent verbal and written communication skills with ability to clearly explain technical concepts to customers and internal stakeholders
• Ability to work with cross-functional teams
• BS degree in Engineering or closely related STEM field
• Experience working on mechanical, electrical, IT networked, or software systems
• Ability to read technical drawings and/or reading CAD models to resolve on-site clash issues using 3D clash detection reports
• Willingness to work primarily in a construction or warehouse environment in a field-based role and travel extensively across the US and potentially internationally
• Understanding of data collection, reporting processes, and ability to make data-driven decisions

Desirable

• We are a smart team of doers that work passionately to apply industry leading advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet
• We invent new improvements every day
• We are Amazon Robotics and we will give you the tools you need to invent with us in ways that are rewarding, fulfilling and fun
• The System Engineer plays a crucial role in the Amazon Robotics deployment team
• They oversee the installation, troubleshooting, integration, and commissioning of Amazon Robotics equipment in new and existing fulfillment centers (FCs)
• This field engineering based position demands strong technical skills for deploying robotic equipment, including working with mechanical systems, electrical, configuring networking, and coordinating software systems
• While training is provided on the specific systems that the engineers will be working on, a candidate should have foundational knowledge of robotics, networked mechanical systems, and electrical systems
• System engineers will work with a team of 1-5 engineers and collaborate with an on-site project manager to provide technical oversight on the installation of both third party and Amazon designed robotics equipment
• These deployments require extensive collaboration with varies stakeholders, including third-party installers, contracted engineers, construction, hardware, software, IT, and other partner teams
• Strong communication skills are essential for interacting with both internal and external partners and customers
• As an Amazonian the candidate must demonstrate independent initiative to identify and solve problems in real time during deployments
• They will also drive continuous improvement initiatives to avoid recurrences
• Systems engineers will be deploying the robotic systems in various phases of a product life cycle
• When supporting new products, the candidate require to lead the development of process documentation and modifying the existing processes
• Strong technical understanding, love for field work, and a keen interest in diving deep into the understanding of Amazon’s robotics systems are key attributes for this role
• As an Amazonian, the ability to recognize process gaps and take ownership in developing solutions are important
• Project duration can range from a few days to several months and include travel across the US
• International work is available for candidates interested in pursuing
• Ability to oversee and resolve escalations during robotics deployment including quality hand-off, live order testing, site acceptance testing, operational readiness testing, monitoring robotics system performance, etc
• Ability to coordinate with multiple internal and external stakeholders working on the project to resolve cross-functional deployment issues
• Responsible for delivering projects by owning key KPIs around on-time delivery, cost, quality, safety, and sustainability
• Ability to function independently and manage a team of 1-5 engineers and related trades during deployments
• Ability to capture lessons learned and drive technical continuous improvement projects
• Support and guide installation of robotic technologies at Amazon fulfillment centers
• The systems engineer develop detailed knowledge of the operation of robotic systems and guide installation, commissioning, and troubleshooting of these systems both on site and remotely
• The scopes vary significantly in length and include heavy travel to both live warehouses and new construction sites
• The systems engineer will generate and implement continuous improvement ideas around their work-scopes and lead teams of other engineers on projects
• Ability to troubleshoot robotics systems to resolve escalations including quality hand-off, live order testing, site acceptance testing, operational readiness testing, monitoring robotics system performance, etc
• The Robotics Deployment Engineering team consists of the field deployment teams for Amazon's robotic warehouse systems
• The teams travel frequently and work across overlapping projects to complete their deployment scopes and continuously improve our processes