Business Development Representative, charles

DACH

Salary not provided

+ Virtual stock options

Entry and Junior level
Berlin

3-4 days a week in office

charles

Conversational commerce SaaS

Be an early applicant

charles

Conversational commerce SaaS

101-200 employees

B2BCommunicationCustomer serviceSaaSData IntegrationSales

Be an early applicant

Salary not provided

+ Virtual stock options

Entry and Junior level
Berlin

3-4 days a week in office

101-200 employees

B2BCommunicationCustomer serviceSaaSData IntegrationSales

Company mission

To empower brands to leverage end-to-end relationships with their consumers using the power of conversational commerce.

Role

Who you are

  • Ability to identify, understand and communicate the customer's business needs
  • You are willing to go the extra mile in your projects
  • You are a true team player and contribute to our joint success
  • You are passionate about sales and planning to build a career in this field
  • You have a native/bilingual level of German and professional level in English
  • Profound knowledge of the European e-Commerce market and relevant enabling technologies, is a plus

Desirable

  • You’re passionate about sales and know the magic of persuasion. Are not only smart and hungry for success but also humble team player eager to collaborate and grow

What the job involves

  • You bring value to our clients and prospective clients by unveiling the world of Conversational Marketing and its many possibilities for their business model. You will forge a long-term partnership between charles and them, ensuring we deliver on their goals and expectations. In this role, you will be an instrumental part of our growth
  • Help shape the future of charles' mission with your perspectives, ideas, and skills
  • You will work closely with our VP of Sales Tom (Sales Leader of two Conversational Commerce startups) and Director of Business Development Dirk
  • You will own the pre-sales cycle with responsibility for generating pipelines by prospecting customers and extending our popular customer pool (e.g. SNOCKS, Cola Cola, Estée Lauder and Hello Fresh)
  • Help us to build our outbound structure through multiple approaches (by social selling, calling, LinkedIn Navigator)
  • Analyse charles customer base to understand how we add value and use this to find prospects we can add the same value to
  • Ensure the quality of pre-qualification and support our team in closing the deal
  • Actively seek out profitable partnerships and business opportunities

Our take

Building strong relationships with customers is vital to any eCommerce business, but this is no easy feat. charles solves this problem with its innovative Conversational Commerce platform.

Conversational Commerce utilises chat services like WhatsApp, optimising them for customer communication and integrating them into sellers’ platforms. This makes it easier for businesses to directly engage with their customers, improving consumer spend by up to 60% and driving up customer loyalty.

Conversational Commerce is big business in markets like China, but its adoption in Europe and elsewhere is relatively new. With its significant funding and streamlined, all-in-one solution, charles is well-placed to gain a leading position in this promising new market

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

51% employee growth in 12 months

Company

Funding (last 2 of 3 rounds)

Jul 2022

$22.1m

SERIES A

Apr 2021

$7.1m

SEED

Total funding: $30.4m

Company benefits

  • Be part of an ambitious tech company & team shaping the C-Commerce world
  • Full time employees receive ESOP to have the opportunity to share ownership and success of Charles
  • BVG employee offers
  • Personal Trainer
  • Virtual Yoga and Meditation sessions
  • Company lunch on Thursdays
  • High level of responsibility and space to develop
  • A friendly, open, multi-cultural work environment
  • A great office in the heart of Berlin Mitte

Company values

  • Drive from within
  • Care for each other
  • Accelerate for break through
  • Focus on what matters

Company HQ

Mitte, Berlin, Germany

Leadership

Co-founded Spotted. Worked as an associate partner at McKinsey & Company for six years before founding Charles.

Previously co-founded Kapten & Son.

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