Agency Operations Lead, Cancer Research
£62-67k
More information about location
Cancer prevention, awareness and research charity
Be an early applicant
Cancer prevention, awareness and research charity
1001+ employees
Be an early applicant
£62-67k
More information about location
1001+ employees
Company mission
To prevent, control and cure cancer through ground-breaking research.
Role
Who you are
- Strong experience in marketing operations, creative operations or agency/project management within a complex organisation
- Proven ability to manage intake, workflow and prioritisation across multiple marketing disciplines (e.g. digital, CRM, brand, content)
- Excellent briefing skills, with the confidence to challenge stakeholders and improve brief quality
- Strong organisational and project management capability, with experience of workflow tools and capacity planning
- Ability to build effective relationships with stakeholders across teams and external partners
- Commercial awareness and sound judgement to make routing decisions based on value, speed and capability
What the job involves
- Hours: Full time 35 hours per week
- Contract: 12 month fixed-term contract
- Reports to: Head of Brand & Marketing Planning
- We’re looking for a highly organised and strategic Agency Operations Lead to join Cancer Research UK’s Marketing, Fundraising and Engagement directorate. In this role, you’ll sit at the centre of our marketing operations, acting as the single front door for all marketing briefs and ensuring work is routed efficiently, delivered to standard and aligned to our priorities
- Working in a dynamic and evolving environment, you’ll help shape how marketing demand flows across the organisation, balancing capacity, improving ways of working and enabling teams to deliver their best work. No two days will be the same, whether you’re refining briefing processes, managing workflow or partnering with teams across CRUK
- You’ll be part of a passionate team, united by a shared ambition to beat cancer, and your role will be critical in ensuring our marketing efforts deliver real impact
- Acting as the single intake point for all marketing briefs, ensuring every piece of work follows a consistent process
- Setting and enforcing high standards for brief quality, challenging and refining submissions before work begins
- Triaging and routing work across delivery channels (agencies, in-house teams, and specialist partners) based on complexity, cost and capacity
- Managing and forecasting demand across the marketing portfolio, balancing capacity and proactively addressing delivery risks
- Tracking workflow and throughput, maintaining clear visibility of progress, timelines and delivery performance
- Continuously improving processes, tools and ways of working to optimise the end-to-end marketing operating model
- Attending on site agency meetings in and around the London area
Application process
- Closing date: 19th July 2026 23:55
- Recruitment process: Two stage interview process
- Interview date: TBC
Salary benchmarks
Our take
The world’s largest independent cancer research charity, Cancer Research UK (CRUK) was founded from a merger between the Cancer Research Campaign and the Cancer Research Fund in 2002. CRC and ICRF had been long-standing pinnacles of the British medical institution, their work dating back to 1902 and 1923 respectively, and the merger signalled a strong step forward for UK medical institutes’ global influence.
A multi-armed charity, CRUK uses both grant-funded researchers and its own employed staff to research the treatments and causes of cancer, whilst its striking advertising and marketing campaigns are responsible for influencing public policy on the causes, prevention, and treatment of the disease. An example of a significant public campaign was Stoptober, which appeared to have triggered a third of a million smokers at the time to try quit tobacco throughout the month of October.
Alongside its pharmaceutical efforts, in 2023 CRUK funded clinical trials for the first-ever proton beam therapy for breast cancer, indicating a focus on technological innovations in the fight against cancer. On this subject, CRUK has also taken part in a billion-pound investment in the Francis Crick Institute, a biomedical research institute that is aiming to make England an international leader in the industry.
Steph
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Company HQ
Stratford, London, UK
Leadership
Michelle is a Trustee at the Francis Crick Institute and an Advisory Council Member at The King's FUnd. Previously, she served as a Non-Executive Director at NHS England and as CEO at the MS Society.
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