Associate HR Operations, B2C2

• This is an exciting opportunity for someone with a strong background in HR operations and systems who thrives in a fast-paced, evolving environment
• 3-5 years of HR operations experience, preferably in a fast-paced, global environment
• Experience in HRIS and ATS implementation, configuration, and maintenance (HiBob experience required, Greenhouse preferred)
• Strong understanding of HR processes, payroll feeds, and benefits administration
• Analytical skills with the ability to generate HR reports and insights
• Detail-oriented with strong organizational skills
• Ability to manage multiple tasks and stakeholders in a fast-moving environment
• Proficiency in Excel/Google Sheets and HR reporting tools

Desirable

• As a Senior Associate, HR Operations, you will play a key role in the implementation and maintenance of our new HR Information System (HRIS) and Applicant Tracking System (ATS)
• You will work closely with the Global Head of HR to ensure seamless HR operations, including policy implementation, payroll feeds, and benefits administration
• Play an active role in the completion of the set-up and the configuration of the new HRIS, HiBob
• Support the extension of HR policies globally
• Operationalise and document key HR processes, such as performance evaluation, compensation and promotion, management of work visa according to the requirements
• Develop a HR dashboard and work on KPIs and KRIs reporting for the HR department
• Support the configuration, implementation, and optimisation of the company’s new HR Information System (HRIS) and Applicant Tracking System (ATS)
• Ensure data integrity, system updates, and troubleshoot issues in collaboration with vendors and internal stakeholders
• Generate HR reports and dashboards to support decision-making
• Act as the primary administrator and point of contact for system-related queries and improvements HR Operations
• Assist in the development and implementation of HR policies across global locations, ensuring compliance with local regulations
• Maintain and update HR documentation, including employee handbooks, contracts, and compliance policies
• Support the operationalisation of payroll feeds, ensuring accurate and timely data flow between HR systems, payroll providers and the Finance team
• Oversee benefits administration, including enrollments, renewals, and vendor management
• Partnering with colleagues in the HR team, ensure smooth execution of onboarding and offboarding processes, including documentation, system setup, and compliance checks
• Support HR processes related to performance management, promotions, and internal mobility
• Act as a point of contact for HR operational queries from employees and managers