Senior Product Manager, Houzz

• Bachelor’s degree in Business, Computer Science, Information Systems, Engineering, or related field
• 7+ years of Product Management experience with significant ownership of CRM and/or platform integrations in B2B SaaS
• Proven track record delivering APIs, webhooks, and integrations (auth, scopes, quotas, retries/backoff, observability)
• Excellent communication and collaboration skills across Engineering, Design, QA, Data, PMM, Sales/CS, and Support
• Analytical mindset; ability to translate data into actionable insights and outcomes
• History of successfully delivering complex products/features to market

Desirable

• We’re seeking a driven, self-motivated Senior Product Manager to serve as the Product Owner for the Houzz Pro CRM and the owner of our platform APIs, third-party integrations, and workflow automations.
• You’ll shape how pros capture leads, manage pipelines, communicate with clients, and automate work across Houzz Pro—connecting CRM data to email/calendar, marketing tools, and more. You’ll define the strategy, drive development, and deliver measurable impact for our professional community
• Product vision, roadmap, and goals for Houzz Pro CRM, platform APIs/webhooks, integrations, and workflow automations
• Lead the platform API & webhook surface area and champion a great developer experience
• Ship resilient integrations covering areas such as, but not limited to, email/calendar, telephone/SMS, marketing automation, meetings & conferencing, with two-way, conflict-aware sync and clear observability
• Collaborate closely with other Houzz Pro product teams to seamlessly integrate contracts, proposals and design tools (3d floor planner) into the sales process—ensuring unified workflows, consistent UX, and a shared data model
• Develop a no/low-code automation builder (triggers, conditions, actions, branching, testing, versioning) spanning CRM, scheduling, estimates/invoices, communications and more
• Collaborate with stakeholders to define the vision, roadmap, and goals for Houzz Pro CRM, APIs, integrations, and automations
• Conduct market/competitive research and user feedback analysis to identify opportunities and prioritize features with clear ROI
• Own the backlog and write crisp PRDs, user stories, and acceptance criteria; lead sprint planning and ensure timely, high-quality releases
• Partner with Engineering, Design, Data, Security, Legal, PMM, Sales/CS/Support to deliver experiences that are secure, compliant, and delightful
• Define and track north star KPIs (adoption, engagement, retention time-to-value etc)
• Communicate roadmap, launches, and outcomes to executives and cross-functional teams; enable GTM with setup guides, demos, and internal training