Program Management Intern, MasterClass

• Radical Ownership: you have a deep sense of responsibility for the team’s success, are self-motivated, and hold yourself to a high standard of character and achievement
• Master Communicator: you have superior written and verbal communication skills, as well as highly developed interpersonal skills
• Methodical: you find joy in breaking down problems, adding structure to ambiguity, and organizing systems for productivity (bonus points if you’ve ever been teased as the Notion guru or Google Sheets wizard among your peers!)
• Energetic & Growth Oriented: you’re eager to learn and unafraid to step outside your comfort zone. You actively strive for personal and professional growth, and are ready to work with a team equally invested in helping you achieve your goals!
• Passionate about MasterClass: our mission, values, and product resonate with the person you wish to become and the impact you wish to leave on the world
• Ability to thrive in fast-paced, high-expectation environments
• Demonstrated leadership or high impact in extracurricular activities, projects, or work experience
• Experience using AI tools to automate workflows or improve efficiencies
• Excited to work with an amazing team on impactful projects
• Available to work Summer 2025 for 12 weeks, 40 hours per week (Remote Internship)

Desirable

• The Program Management team is at the heart of driving company initiatives, streamlining cross-functional operations, and tackling some of the toughest challenges at MasterClass. As trusted thought partners and collaborators, we work across teams to make MasterClass better for our employees, customers, and business
• We’re looking for a Summer 2025 Intern who thrives on organization, enjoys solving complex problems, and can build strong partnerships across teams.
• In this role, you’ll work closely with our Program team on key initiatives that shape how we bring class launches to life at MasterClass!
• Partner with cross-functional teams to ensure class launch priorities, deliverables, and milestones stay on track
• Analyze and gather feedback on cross-functional workflows to identify opportunities for improving productivity and/or collaboration
• Help drive visibility, context, and alignment for new workflows, decisions, or process changes impacting key stakeholders in the class launch proces.s
• Support day-to-day operational processes for launching classes at MasterClass, tracking progress on critical milestones, reporting issues, and resolving blockers along the way
• Organize and upkeep critical class launch information across key internal tools, trackers, and timelines to enable productivity, visibility, and seamless integration for our cross-functional partner workflows