Engineering Manager, Instacart

• Proven track record as a hands-on technical leader with 5+ years of relevant experience in software engineering roles and at least 2+ years managing teams of 10+ engineers
• Strong technical background in backend development, with experience designing and building highly scalable and reliable platforms; familiarity with financial or invoicing systems is a plus
• Ability to partner closely with Product and cross-functional stakeholders to define and execute strategic engineering roadmaps that align with company-wide goals
• Skilled at technical decision-making, including tradeoffs between scalability, performance, and compliance, and a deep interest in working with APIs, data models, and system integration
• Strong capabilities in staffing, mentoring, and growing high-performing engineering teams
• Excellent communication skills, with the ability to collaborate effectively across technical and non-technical teams and influence stakeholders at multiple levels
• If you’re energized by complex, large-scale distributed systems; motivated by measurable impact on customer trust and retailer outcomes; and excited to roll up your sleeves and collaborate across functions, this role is for you
• If you enjoy solving deeply technical problems, building systems with massive scale, and driving innovation that creates trust and consistency, this is the team for you

Desirable

• Instacart’s Invoicing Platform team builds and operates the financial backbone that powers billions of dollars in transactions across our ecosystem
• As the Engineering Manager, Software for this platform, you will lead a high-impact team responsible for accurate, transparent, and trustworthy invoicing across key touch points including checkout, order status, and receipts—online and in-store
• In this role, you’ll partner closely with Product Management, Data Science, Finance, Compliance, and Retail teams to define and deliver a platform-first vision for invoicing
• You’ll guide the architecture and operations of scalable, reliable services and data flows that enable seamless commerce experiences for customers and retailers while meeting strict audit and compliance needs
• You’ll lead approximately 10 backend engineers, shaping team culture and engineering excellence in a fast-paced, evolving environment
• As an Engineering Manager for the Invoicing Platform team, you’ll lead a group of 10+ backend engineers to develop and maintain Instacart’s mission-critical platform, which powers billions of dollars in transactions across our ecosystem
• Your work will provide the financial backbone for all orders while ensuring invoicing data is presented with clarity, trust, and consistency across key customer touch points, including checkout, order status, and receipts
• In this role, you'll collaborate with cross-functional teams such as Product Management, Data Science, Finance, Compliance, and Retail to build a unified, platform-first vision for invoicing. Together, you’ll drive innovative commerce experiences for Instacart and our retail partners, both online and in-store
• By building scalable and reliable solutions, your leadership will ensure our platform remains essential to the smooth operation of our ecosystem, empowers retailers, enhances transparency for customers, and transforms how invoicing supports innovative commerce solutions while delivering exceptional customer experiences
• The Invoicing Platform team is at the core of Instacart’s Platform organization, owning the technology that powers billions in transactions annually
• You’ll join a team passionate about building and scaling the financial backbone of Instacart while tackling some of the most complex challenges across our ecosystem of customers, retailers, and partners
• We are builders and innovators who anticipate where the industry and our stakeholders are headed, and turn that vision into platform-first solutions that scale broadly and reliably
• We value clarity, transparency, and collaboration, and celebrate creativity, experimentation, and learning from every challenge
• Together, we’ll deliver impactful solutions that drive accuracy, transparency, and innovation across Instacart’s ecosystem
• Lead a team of engineers to build and own Instacart's Invoicing Platform, which powers all orders and processes billions in transactions across our ecosystem annually
• Partner closely with Product, Data Science, Compliance, Finance, and Retail teams to unify invoicing as a scalable, modular platform that drives clarity, transparency, and trust in every customer interaction
• Collaborate with surface-owning teams to ensure subtotals, discounts, fees, and taxes are accurately and clearly displayed across checkout, order status, and receipts
• Oversee key integrations with retailers and partners, ensuring accurate, timely invoicing data to support settlements, reporting, and a seamless retailer experience
• Safeguard the compliance and accuracy of invoicing systems, ensuring regulatory requirements, financial integrity, and customer trust are maintained
• Drive the technical vision for scalable and high-performing financial systems and APIs, aligning with company-level goals and business priorities
• Manage and support the growth and development of a high-performing engineering team by fostering strong processes, technical excellence, and collaboration
• Communicate progress and strategy clearly across stakeholders, driving alignment for platform-first innovations that shape the future of invoicing at Instacart