Senior Product Manager, Level AI

• Experience: 4 years of Product Management experience
• 4 years of Product Management experience, preferably with AI-driven or platform products
• Experience shipping and iterating on production software systems
• Exposure to LLMs, agentic systems, or AI-powered workflows (hands-on or via close partnership)
• Strong customer-facing skills and comfort working with enterprise customers
• Ability to translate ambiguous problems into clear product requirements
• Excellent collaboration and communication skills

Desirable

• Reports to: Head of Product
• Role Overview : We’re looking for a Senior Product Manager to help build and scale agentic AI systems at Level AI
• In this role, you will work closely with Engineering, Applied AI/ML, Design, and customer-facing teams to ship production-ready agentic capabilities and make them successful in real customer environments.
• This role emphasizes execution, customer impact, and production rigor, with opportunities to grow into broader platform ownership over time
• What You’ll Do: Define and execute product initiatives for agentic AI systems, with a focus on measurable customer and business outcomes
• Own significant parts of the agentic system lifecycle, including orchestration, decisioning, evaluation, and iteration
• Contribute to building a repeatable framework for launching, evaluating, and improving agentic capabilities across customers
• Help define how agentic systems are measured and improved in production, balancing autonomy with safety and reliability
• Partner closely with Engineering, Applied AI/ML, Design, and Solutions teams to ship production-ready systems
• Work directly with customers to understand workflows, requirements, and success criteria
• Drive customer-informed prioritization by staying close to live deployments and real usage patterns
• Support best practices for agent evaluation, iteration, and safe rollout
• Represent the product in customer conversations, demos, and feedback sessions