Senior Fraud Analyst, Viva Wallet
+ Individual and company performance bonus
Cloud-based neobank
Be an early applicant
Cloud-based neobank
1001+ employees
Be an early applicant
+ Individual and company performance bonus
1001+ employees
Company mission
To change the way businesses pay and get paid with cutting-edge technology and unprecedented agility.
Role
Who you are
- Minimum 2+ years’ experience in a fraud role within the payments, acquiring, or card issuing space – ideally at a regulated EMI, PSP, or acquirer
- Strong working knowledge of card scheme rules (Visa, Mastercard) and risk management expectations
- Experience managing end-to-end fraud investigations, including the use of tools such as Experian, CIFAS, and fraud detection systems
- Demonstrated ability to produce meaningful fraud MI and insights to drive decision-making and performance improvement
- Excellent communication and stakeholder engagement skills, including the ability to challenge and influence constructively
- Proactive, analytical mindset with the ability to work independently and take ownership of key risk areas
- Strong Microsoft Office skills; experience with SQL, fraud tools, or analytics platforms is an advantage
What the job involves
- We are seeking a highly skilled Senior Fraud Analyst to join Viva.com’s UK Risk function
- As a leading European fintech and regulated e-money institution, Viva.com provides advanced payment and acquiring solutions to a wide range of merchants
- This role demands a proactive, commercially aware fraud specialist with deep domain expertise in card acquiring, issuing, and digital payments
- The ideal candidate will have a proven track record of managing fraud risk within a regulated financial services environment, be confident navigating card scheme requirements, and bring a strong mix of analytical, technical, and stakeholder management skills
- You’ll be expected to work autonomously, influence senior stakeholders, and support the development of scalable fraud strategies
- Experience in building fraud MI, optimising detection models, and driving continuous control improvements will be key to success
- We’re looking for someone who thrives in a fast-paced fintech environment, embraces innovation, and takes ownership of risk outcomes
- Own and lead complex fraud investigations across card payments and account transactions, responding to alerts from Experian, CIFAS, internal systems, and other intelligence sources
- Monitor acquiring and issuing transaction activity to proactively identify emerging fraud patterns and mitigate risks in real time
- Build and enhance fraud MI dashboards and reporting packs to support internal governance, regulatory reporting, and operational efficiency
- Work cross-functionally with Risk, Compliance, and Operations to design and implement targeted fraud controls
- Optimise rule-based and data-driven fraud detection models in line with the latest scheme and regulatory requirements
- Stay informed on fraud trends across the payments ecosystem and translate insight into strategy and preventative controls
- Support regulatory, audit, and scheme reporting as required, representing the fraud function in relevant forums
Salary benchmarks
Our take
Viva Wallet is a European cloud-based neobank providing businesses with end-to-end advanced digital payment solutions and embedded banking services that are tailored to the needs of each individual business. A leader in its field, Viva Wallet is present in 24 markets and is the payment institution with the largest footprint in Europe.
Leveraging from its JP Morgan-led growth equity, Viva Wallet's latest innovations include the "tap-on-phone Viva Wallet POS app", which turns any Android device into a card terminal, and "Smart Checkout", an easy integration payment gateway that increases conversion by more than 20%.
As an advocate for a sustainable cashless economy and secure payments for all, Viva Wallet delivers a selection of payment methods, including international card schemes such as Visa, Mastercard, and American Express. With the introduction of Klarna to its ever-growing line-up of payment options in 2022, Viva Wallet has secured itself as a leading global player in the payments industry.
Freddie
Company Specialist at Welcome to the Jungle
Insights
32% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Apr 2021
$76.1m
LATE VC
Dec 2019
$86.1m
SERIES C
Total funding: $186.3m
Company benefits
- Career development opportunities
- Office hours 9-5 - no weekend or shift work
- 22 days rising to 25 + bank holidays
- Group pension scheme
- Free onsight gym
Company HQ
Central Athens Regional Unit, Athens
Leadership
Haris Karonis
(CEO & Co-Founder)Experienced in Product Management and Business Strategy.
Makis Antypas
(Co-Founder)An accomplished international FinTech professional with experience in the design and implementation of large-scale transactional systems for banking, retail, ticketing and electronic commerce industries across Europe.
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