Head of Performance, Beam
£80-110k
+ Generous EMI-qualifying share options
2-5 days a week in office
Reinventing welfare services with tech & AI
Open for applications
Reinventing welfare services with tech & AI
101-200 employees
Open for applications
£80-110k
+ Generous EMI-qualifying share options
2-5 days a week in office
101-200 employees
Company mission
To give everyone access to human-centred welfare services
Role
Who you are
- This is a role for a true all-rounder who loves working with data and people
- As well as flexing your data and operational muscles, you’ll be adept at having impactful and difficult conversations, with experience here from your track record as a manager and leader.
- Strong startup operations background - we’re open to any kind of ops experience in a fast-paced environment
- Strong data-driven approach with proven ability to build and refine processes for efficiency and impact
- Track record driving high-performance as part of a team, as a manager and ideally as leader
- Experience managing performance at all levels, leading challenging conversations, and handling sensitive performance situations
- Expertise in coaching and developing managers to foster accountability and growth
What the job involves
- In this critical role, you’ll work closely with the CEO to define and operationalise high-performance processes that will level up the life-changing impact of this iconic social startup.
- As our first People Ops hire, you will build a new People Operations function that will drive Beam’s continued growth
- This role is instrumental to delivering Beam’s mission, with a focus on scaling people processes and using data to ensure that we accelerate our top performing people and sensitively and openly handle teammates struggling with performance issues
- This role has exceptional progression potential through to Director level - and potentially - to a C-Suite role for sustained excellent performance
- Leading a small but growing team that you will support, mentor and develop
- Using and analysing data to manage performance at all levels, identifying trends and driving informed decisions
- Overseeing the end-to-end people experience lifecycle, spotting opportunities and improvements to our culture
- Facilitating and safeguarding employee movements, from promotions to performance and talent reviews
- Working directly with C-Suite leaders to develop your strategic and commercial skills
Application process
- 30-minute video call with a member of our Talent Team
- A practical task and presentation
- Two online interviews with our People Team
- 30-minute online interview with our People Team
- 45-minute online interview with our Chief People Officer, Sasha
- Meet our founders!
- 1-hour practical task with our CEO, Alex
- Additional Interview with our other co-founder Seb, subject to his availability
Salary benchmarks
Our take
Trusted by over 100 government partners, Beam is a social enterprise that brings AI to welfare services. Enabled by tech and AI, their caseworkers have supported thousands of underserved people into homes and jobs, whilst their software has slashed admin for thousands of frontline workers across the UK.
Beam is funded by established names in the UK tech scene, the world's top impact funds and the Mayor of London. Founder and CEO, Alex Stephany, brings a track record from his previous startup backed by Index Ventures and was recently named Purpose Entrepreneur of the Year 2024. The rest of Beam's senior team has their own wealth of experience from a variety of leading startups, tech, and social impact businesses like Arm, Multiverse, and GoCardless.
Beam has also won multiple awards, including a Queen's Award - one of the UK's most prestigious business awards - and has twice been voted as one of the top 100 places to work in the UK. Their work has been covered widely in the media, with features from the BBC, The Times, FT, Forbes and The Independent.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Meaningful work
"I love working for Beam because you can be certain that everything you do day-to-day will have a visible and lasting impact on a homeless person."
Company benefits
- Share options - Be a Beam owner with EMI-qualifying share options
- Annual retreat - Bond with teammates on a yearly team retreat
- Team talks - Network with big name tech entrepreneurs
- Meditation app - Free subscription to Calm meditation app
- Cyclescheme - Get a discounted bike and accessories
- Generous Holiday - 28 days per year + bank holidays
- Hybrid working - Work at our beautiful Shoreditch office or at home
- 1:1 workplace coaching through More Happi
- 1:1 financial wellbeing through Bippit
- Discounted tech products with Techscheme
- On-demand therapy, coaching, classes & content - powered by Oliva
Company values
- 💙 Mission First - We drive the mission for those we serve with heart, grit and zero ego
- 🚀 Aim High and Deliver - We deliver outsized impact through setting and executing against ambitious targets
- 🏎️ Raise the Pace - We move with urgency and accelerate others, without compromising excellence
- 🌱 Get Better Together - Everything is a work in progress. We constantly work on improving ourselves and Beam
Company HQ
London, UK
Articles
Leadership
Alex Stephany
(CEO)Previously CEO of JustPark, a leading online marketplace for parking with over 4m customers backed by Index Ventures. Expert on the sharing economy and author of The Business of Sharing (Macmillan).
Seb Barker
(COO)Helped pioneer personalised healthcare for the NHS. Worked on the world's first social impact bond in homelessness.
People progressing
Bluinse joined the team in 2020 as an Operations Executive and since then has made their way up to the role of Operations Lead.
Ryan joined in 2020 as an Operations Executive. Since then, they have held a number of roles and are now a Senior Operations Lead.
Diversity, Equity & Inclusion at Beam
Amira & Kat (Chairs of DEI at Beam)
- We work hard to build teams that are diverse in every way.
- We’re committed to creating inclusive hiring processes which allow people with diverse backgrounds to showcase their talents
- We particular encourage applications from those who are underrepresented in startups: those from black and underrepresented ethnic groups and people with lived experience of homelessness/social disadvantage
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